Job Description

POSITION:

Senior Operational Business Systems Analyst, JD Edwards

LOCATION:

Buffalo, NY; Danboro, PA; Detroit, MI, Winston-Salem, NC

The role is a ONSITE only position in one of the 4 locations mentioned above.

A very renowned client of ours is seeking a motivated, excited, individual to be a part of the

Information Technology Team.

As the

Senior Operational Business Systems Analyst, ERP

, you?ll collaborate with teams that do truly amazing things.

WHAT YOU WILL DO:

The Senior Operational Business Systems Analyst will play a pivotal role in supporting and optimizing our Enterprise Resource Planning platform, JD Edwards, to meet the evolving needs of the business. This role involves working closely with stakeholders to gather requirements, create specifications, and implement changes that enhance business processes and drive efficiency, with a focus on manufacturing and distribution. The ideal candidate will have extensive experience with JD Edwards, strong relationship-building and listening skills, an ability to work independently and with a team, a deep understanding of strategic business directives, and a high attention to detail to ensure quality of delivery.


Collaborate with business stakeholders to understand, influence, document, and prioritize business needs, including test cases, exceptions, and acceptance criteria for enhancements and new features. Communicate detailed requirements to development teams for implementation. Create process maps when necessary to help stakeholders and developers visualize as-is and to-be processes. Develop a strong understanding of existing operational processes, including manufacturing and distribution, inventory management, quality controls, production planning, supply chain, and day-to-day operational activities. Drive system utilization to enable improved decision-making, create business process efficiencies, and deliver sustainable and measurable business value through key performance indicators (KPIs) and regular business reviews. Understand JD Edwards platform capabilities and collaborate with the ERP development team to propose solutions that align with business objectives and improve operational efficiency. Provide training and support to end-users, ensuring they are proficient in using JD Edwards tools and features. Drive adoption activities. Communicate system improvements, automations, and features as released. Lead and manage JD Edwards projects, ensuring adherence to budget, project timelines, and quality standards. Serve as the primary project communicator, ensuring weekly progress updates during projects and tracking of key milestones with champions and stakeholders. Identify opportunities for process improvements and implement best practices to enhance system performance. Maintain comprehensive documentation of business processes within the system and user guides. Stay up to date on new releases by JD Edwards and identify opportunities to apply new features where appropriate. Network with other JD Edwards users and similar companies to identify and implement best practices. Ensure that JD Edwards implementations comply with relevant regulatory certifications where applicable. Ensure standard IS practices are met including service request tracking, change management, and outage tracking. Contribute as a global team member of the Operational Systems team, acting as a subject matter expert for manufacturing/distribution processes and applications. Serve as the liaison between Global Information Systems (GIS), Operations, Application Engineering, Supply Chain, and customers. * Build system capabilities to drive business value focused on key operational pillars: Enable External Growth, Drive Customer Satisfaction and Loyalty, and Improve Team Efficiency.