Job Description

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Summary

The Senior Network Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide technical expertise and hands on support in network analysis, design, planning, assessment, development, and implementation. Responsible for providing support for network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ensure optimal network performance. This position provides technical consulting support on projects, network device configurations, network recommendations to support business applications, manages Vendors on implementation of services, and manages system issues related to IT Infrastructure environments.

Essential Functions

• Provide top-level support and ownership of the network infrastructure in a global environment by optimizing stability, availability, reliability, and performance. Manage and support network routers, switches, load balancers, and other network hardware/virtual appliances.
• Design network topologies, architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of technology impact on the business.
• Develops technical and business relationships and integrates activities with other departments to ensure successful implementation and support of project efforts. Collects and analyzes business requirements for large, multi functional projects. Performs feasibility studies, translating requirements into an appropriate design.
• Assist Application and IT teams with assessment of new technologies, application upgrades, and general technical support to ensure the network infrastructure meets business requirements. Manage project activities for network services in alignment with business/customer "Go Live" schedules.
• Providing overall third level IT Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & software, printers, hand-held computers, scanner guns and any other devices utilized throughout the Ryder network.
• Create and maintain documentation related to networking infrastructure components including network diagrams, rack diagrams, and technology data flow diagrams.

Additional Responsibilities

• Shares responsibility with other team members to ensure on-time IT services delivery or satisfactory and/or support.
• Fosters and maintains good relationships with customer and IT colleagues to meet expected customer service levels.
• Familiar with project management techniques and may lead projects, sub-projects, or provide project technical support.
• Participation in On-call rotation
• Performs other duties as assigned.

Skills and Abilities

• Possesses strong technical aptitude
• Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management
• Ability to conceptualize how systems need to be configured and used to solve daily business problems
• Exceptional advanced troubleshooting skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability and discipline to work and succeed in a fast-paced and organizationally complex environment, effectively adapting to rapidly changing technologies with the ability to meet deadlines and lead/manage projects
• Capable of multi-tasking, highly organized & detail oriented, with excellent time management skills, and follow-up practices
• Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area
• Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and supportadvanced required
• Knowledge of IP communication and routing, advanced required
• Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec)advanced required
• Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS)advanced required
• Knowledge of end=to-end network architecture and operations, advanced required
• Knowledge of structured and rapid design, development, and implementation of network architectures, advanced required

Qualifications

• Bachelor\'s degree preferred Computer Science or Business with emphasis in Logistics, Transportation
• H.S. diploma/GED required
• Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network routing (OSPF. EIGRP, BGP), WAN technologies (MPLS, VPLS, VPN, QoS) and network security). required
• Seven (7) years or more expert level experience managing large scale monitoring and alerting systems along with trending and capacity planning. required
• Seven (7) years or more expert level experience in architecting, engineering, and operating multi-site WAN infrastructures with complex routing and failover. Network focus on redundancy and resiliency and industry best practices. required
• Seven (7) years or more expert level experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling). required
• Seven (7) years or more expert level experience of root cause analysis for network faults/outages. required
• Three (3) years or more experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS. required
• Three (3) years or more experience with deep-inspection firewalls, intrusion and threat protection platforms, RADIUS, DNS, NTP, monitoring, and logging. required
• Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and support. advanced required
• Knowledge of IP communication and routing. advanced required
• Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec). advanced required
• Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS). advanced required
• Knowledge of end=to-end network architecture and operations. advanced required
• Knowledge of structured and rapid design, development, and implementation of network architectures. advanced required
• CCNP, CCNA
• AWS or Azure certification

Travel: 1-10%

Safety Sensitive

Onsite visits to certain Ryder and customer accounts require the adherence of the site\xe2\x80\x99s employee safety standards and protocols. This may include some of the following: (Hard hat, steel toe shoe, eye protection etc.)

DOT Regulated: No

Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:

Salary is determined based on internal equity; internal salary ranges; market

data/ranges; applicant\xe2\x80\x99s skills; prior relevant experience; certain degrees or

certifications, etc.

The salary for this position ranges from $110,000.00 to $130,000.00. Employees may also be eligible

to receive an annual bonus, as applicable.

Ryder offers comprehensive health and welfare benefits, to include medical,

prescription, dental, vision, life insurance and disability insurance options, as well as

paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category: Network

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Current Employees:

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