Senior Manager, Operations Category & Assortment Expansion (last Mile Delivery)

Bentonville, AR, United States

Job Description

Position Summary... The Senior Manager, Category & Assortment Expansion will lead the strategy and execution of new category unlocks across our delivery ecosystem - including Restricted Items, Pharmacy, Vision Center, and emerging assortment opportunities. This role combines strategic foresight, operational excellence, and cross-functional leadership to bring new delivery propositions to market, driving incremental growth and expanding customer choice.
You'll manage a team responsible for identifying, evaluating, and scaling new fulfillment capabilities while partnering closely with Product, Operations, Compliance, and Merchandising leadership. The ideal candidate is both analytical and entrepreneurial - capable of turning data-driven insights into actionable roadmaps and compelling narratives that influence senior stakeholders.
What you'll do...
What You Will Do

  • Lead and Develop a High-Performing Team: Manage and mentor a team focused on identifying and executing new category expansion opportunities. Foster collaboration, growth, and accountability to achieve business objectives.
  • Own Category Expansion Strategy: Define and deliver the strategy for expanding delivery capabilities across high-potential categories such as Restricted Items, Pharmacy, and Vision Center.
  • Bring New Propositions to Market: Partner across Product, Compliance, and Operations to pilot, scale, and operationalize new delivery offerings that meet customer needs and regulatory requirements.
  • Shape Business Cases and Influence Roadmaps: Build data-backed business cases that quantify opportunity size, operational impact, and ROI. Present recommendations to senior leadership to drive decision-making and prioritization.
  • Cross-Functional Leadership: Act as a connector across multiple teams - ensuring alignment from concept through execution. Proactively identify dependencies, remove blockers, and maintain visibility on progress and risks.
  • Operational Excellence: Establish frameworks to measure program health, track KPIs, and optimize performance across pilots and scaled programs.
  • Storytelling and Executive Communication: Translate insights and strategy into compelling narratives that inspire alignment and action across all levels of the organization.
  • Stay Ahead of the Market: Lead competitive research to anticipate emerging trends, customer expectations, and regulatory shifts impacting delivery categories.
What You'll Bring
  • 5-8+ years of experience in strategy, operations, consulting, or a similar field; experience in category expansion, fulfillment, or last-mile preferred.
  • Proven people leadership experience with the ability to coach, inspire, and grow a high-performing team.
  • Strong strategic thinking, analytical, and problem-solving skills - with the ability to move seamlessly between strategy and execution.
  • Excellent storytelling and communication skills; ability to influence at senior levels and across functions.
  • Demonstrated success leading cross-functional initiatives from concept to market launch.
  • Experience navigating complex organizations and managing multiple stakeholders.
  • Curiosity and adaptability - with a track record of driving innovation and shaping new customer experiences.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projects
Masters, Masters: Operations Management
Project Management - Project Management Professional - Certification
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Inc. is an Equal Opportunity Employer. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.
Art
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Culture
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
Education
The Amazeum
An interactive children's museum that's fun for the whole family.
Commune
Botanical Gardens
42 acres of premiere public garden space.
Explore
Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
come together
Fayetteville Square
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see .
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No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
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Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
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We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people. Walmart Inc. participates in E-Verify. Learn more about

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Job Detail

  • Job Id
    JD5856946
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bentonville, AR, United States
  • Education
    Not mentioned