Job Description

General Purpose

Under general direction, plans, organizes and coordinates the daily operations, functions, and activities of assigned Sandoval County Senior Center meeting established rules, regulations, and laws governing the operation; makes necessary contact with clients for information and assistance based on individual needs in accordance with program guidelines; ensures required criteria, funding documents, timelines, fiscal inventory and financial responsibilities; conducts assessments on clients for congregate and homebound services and files all documentation; tracks and maintains files, various logs, and client rosters; tracks and monitors receipts of daily donations; schedules trips, activities, and outreach; performs office administrative functions such as answering calls and e-mails, tracks vehicle maintenance; transports clients when required and ensures the well-being of senior clients in the community; and serves clients nutritional meals.

Minimum Qualifications

Education and Experience:

• Associates Degree in Gerontology, Social Work, Community Services, Business/Public Administration, or related field and three years of experience in program supervision within a community service or health and human service program area that includes responsibility for planning and coordinating the day-to-day operations and functions of the assigned program, budget/fiscal administration and monitoring, and public relations/community outreach and one year of staff supervisory responsibility; preferably in senior/elderly service programs; OR an equivalent combination of education and experience.

Required Licenses or Certifications:

• Valid New Mexico driver\'s license or ability to obtain a valid New Mexico driver\'s license within 30 days of hire.

Other Requirements

Additional Requirements:

• Ability to maintain a valid New Mexico driver\'s license.
• Pre-employment drug and alcohol screening
• Must pass a background check applicable to position.

This is a safety- sensitive position subject to random drug testing in accordance with County policy Article XIII Drug and Alcohol Policy and Testing-Drug Free Workplace of the Sandoval County Personnel Rules and Regulation.

Essential Job Functions

• Plans, directs, coordinates, and reviews the work of assigned staff; assigns tasks and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations.
• Coaches, trains and motivates staff; coordinates and/or provides staff training; and manages employee relations; manages the workflow and prioritization of projects and measures the performance of the assigned unit/area and all related staff and takes appropriate corrective action when necessary; provides general advice and counsel to staff; develops or assists with developmental work plans for staff; assists with implementation and recommendation of corrective actions, discipline and termination procedures as appropriate/necessary.
• Plans, manages, and administers the proper, efficient and required operation of assigned Senior Center ensuring established rules, regulations and laws governing its operation are met.
• Works with Community Services Manager, Senior Programs and Director of Finance to ensure required criteria, funding documents, timelines, fiscal inventory, and financial responsibilities are met.
• Makes necessary contact with senior citizens for information and assistance based on individual needs in accordance to program guidelines; conducts assessments of all clients; ensures all client files and assessments are completed and up to date for all clients receiving services; conducts re-assessments annually for congregate and every six months for home delivered clients, or as needed on an individual client basis and makes adjustments and changes to client services as required/necessary.
• Ensures that home delivered meals are delivered at proper temperature and on schedule in the route process according to area; follows up on cancellations received by phone and determines the proper amount of food delivered to client\'s home; provides training to all drivers who deliver meals; and delivers meals when necessary.
• Collects and reconciles donations received by clients at the end of each lunch period and submits in receipt form to the Sandoval County Treasurer.
• Assists support staff, as well as internal and external departments and organizations when applicable, in the development and configuration of the monthly newsletter, scheduling, trips, activities, outreach, events and all information pertaining to Center\'s programs; responds to telephone calls and performs various office clerical work such as typing letters and memos, compiling spreadsheets, filling out forms, and preparing various reports associated with the Center\'s functions and activities.
• Assists volunteers in registering with SVP; scheduling; completion of timesheets when needed.
• Completes a variety of paperwork; tracks and maintains files; maintains client rosters, assessment, and transportation, maintenance, and facilities logs; and maintains both hard copy and electronic files of all required documentation and forms.
• Ensures proper maintenance of vehicles, fueling and preventive maintenance; tracks and records all vehicle activity on logs; reports any damage to vehicles and scheduling of maintenance for vehicles; and tracks and maintains maintenance records for each vehicle.
• Tracks and logs food orders, inventory and portion control information; receives food deliveries and ensures adequate product control; oversees and manages food preparation and serving of meals at the Center; counts and tracks meals needed for home delivery and stocks vehicles for delivery; oversees and supervises the building maintenance activities, ensuring the cleanliness of the building and facilities.
• Oversees the transportation of clients to and from home, shopping trips, doctor\'s appointments, and to congregate sites as well as outside senior programs and activities; performs home bound meal delivery and transports clients when necessary.
• Performs other job-related duties as assigned.

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