Job Description

Business Development Manager - Client

Acquisition

Webcastle Technologies LLC

About Webcastle

Webcastle is a leading digital transformation and web solutions company based in the UAE,

specializing in innovative web development, digital marketing, e-commerce solutions, and

enterprise technology services. We empower businesses across the MENA region to achieve

digital excellence through cutting-edge solutions and strategic partnerships.

Position Overview

We are seeking a dynamic and results-driven Business Development Manager to spearhead

our client acquisition initiatives and drive revenue growth. This pivotal role requires a strategic

thinker with proven expertise in B2B sales, relationship management, and team leadership. The

ideal candidate will be passionate about technology solutions, possess deep market insights,

and demonstrate exceptional ability to convert prospects into long-term strategic partners.

Reporting Structure:

? Reports to: Regional Business Development Manager

? Direct Reports: 2 Business Development Executives, 1 Pre-Sales Executive

? Department: Sales & Business Development

Core Responsibilities

1. Strategic Client Acquisition (40%)

? Develop and execute comprehensive client acquisition strategies aligned with company

revenue targets and growth objectives

? Identify, qualify, and pursue high-value prospects in target industries including FMCG,

Banking & Finance, Healthcare, Real Estate, and Government sectors

? Lead complex sales cycles from initial contact through contract negotiation and closure

? Achieve monthly/quarterly sales targets with deal sizes ranging from AED 50,000 to AED

500,000+

? Build and maintain a robust pipeline with minimum 3x coverage of quarterly targets

? Conduct market research to identify emerging opportunities and industry trends

2. Team Leadership & Development (25%)

? Lead, mentor, and develop a team of 2 Business Development Executives and 1 Pre-

Sales Executive

? Set clear KPIs and performance metrics for team members

? Conduct weekly pipeline reviews and coaching sessions

? Facilitate knowledge sharing and best practice implementation across the team

? Coordinate with Pre-Sales Executive to ensure technical accuracy in proposals

? Maintain team productivity metrics with minimum 80% target achievement rate

3. Relationship Management (20%)

? Cultivate and maintain C-level relationships with key accounts and strategic partners

? Develop account penetration strategies for existing clients to maximize wallet share

? Ensure client satisfaction scores exceed 85% through regular engagement and feedback

loops

? Manage escalations and resolve complex client issues in collaboration with delivery

teams

? Build strategic partnerships with technology vendors and complementary service

providers

4. Sales Operations & Process Optimization (15%)

? Maintain accurate CRM data with 100% pipeline visibility and forecasting accuracy

? Prepare and deliver compelling presentations and proposals to senior stakeholders

? Collaborate with marketing team to develop targeted campaigns and collateral

? Implement sales methodologies (MEDDIC/Challenger Sale) to improve conversion rates

? Generate weekly sales reports and market intelligence for leadership review

Key Performance Indicators (KPIs)

? Revenue Achievement: 100% of quarterly targets (Individual + Team)

? Pipeline Generation: Minimum 3x quarterly target coverage

? Conversion Rate: 25% from qualified lead to closed deal

? Client Retention: 90% annual retention rate

? Team Performance: 80% of team achieving individual targets

? Activity Metrics: 15 client meetings/week, 50 qualified leads/month

Required Qualifications & Experience

Essential Requirements:

? Bachelor's degree in Business Administration, Marketing, Computer Science, or related

field

? Minimum 3-5 years of proven B2B sales experience in IT services, digital solutions, or

software industry

? Demonstrated track record of achieving sales targets exceeding AED 2-3 million

annually

? Experience managing and developing sales teams with measurable results

? Strong understanding of web technologies, digital marketing, and enterprise solutions

? Excellent presentation and negotiation skills with C-level executives

? Proficiency in CRM systems (Salesforce, HubSpot, or similar)

? Fluency in English (Arabic is a significant advantage)

? Valid UAE driving license

Preferred Qualifications:

? MBA or relevant post-graduate qualification

? Experience in UAE/GCC markets with established business networks

? Industry certifications (Google, Microsoft, AWS, etc.)

? Knowledge of government procurement processes and tender management

? Experience with enterprise clients (500+ employees)

? Background in consultative/solution selling methodologies

Core Competencies & Skills

Technical Skills:

? Understanding of web development technologies (CMS, e-commerce platforms, mobile

apps)

? Knowledge of digital marketing strategies (SEO, SEM, Social Media)

? Familiarity with cloud solutions and enterprise architecture

? Basic understanding of project management methodologies (Agile, Waterfall)

? Financial acumen for ROI calculations and business case development

Soft Skills:

? Strategic Thinking: Ability to see the big picture and align tactics with long-term goals

? Leadership: Inspirational leader who leads by example and motivates teams

? Communication: Exceptional verbal and written communication skills

? Negotiation: Advanced negotiation skills with win-win mindset

? Resilience: Ability to handle rejection and maintain persistent pursuit of goals

? Cultural Intelligence: Sensitivity to diverse cultural backgrounds in the UAE market

? Problem-Solving: Creative approach to overcoming obstacles and objections

? Time Management: Ability to prioritize and manage multiple opportunities

simultaneously

What We Offer

? Competitive base salary commensurate with experience

? Attractive commission structure with uncapped earning potential

? Comprehensive health insurance for employee and family

? Annual performance bonuses and incentives

? Professional development budget for certifications and training

? Modern work environment with latest technology tools

? Career advancement opportunities within a growing organization

? Annual leave as per UAE labor law

? Company car allowance/transportation allowance

? Mobile phone and data allowance

Company Values Alignment

The successful candidate must embody Webcastle's core values:

? Innovation First: Continuously seek creative solutions for client challenges

? Client Success: Genuine commitment to client growth and success

? Integrity Always: Transparent and ethical in all business dealings

? Excellence Delivered: Relentless pursuit of quality and continuous improvement

? Collaborative Spirit: Team-first mentality with cross-functional cooperation

? Growth Mindset: Embrace learning and adapt to market changes

Application Process

Interested candidates should submit:

1. Updated CV highlighting relevant achievements

2. Cover letter explaining alignment with role requirements

3. Portfolio of successful client acquisitions/case studies

4. References from previous employers/clients

Location: Dubai/Abu Dhabi, UAE

Job Type: Full-time

Experience Level: Mid-Senior Level

Start Date: Immediate

Job Type: Full-time

Pay: $180,000.00 - $200,000.00 per month

Benefits:

Health insurance
Work Location: In person