Job Description

About Us

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Brookdale is a Great Place to Be

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Gracious hospitality and neighborliness for our residents and families. Home-like feel and all-around comfort for residents and visiting family members. Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. Industry leader in clinical care. Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional. Extensive corporate support including a robust training program.

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Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

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Responsible for maintaining a secure environment for all associates and residents within the building and on the community grounds by overseeing the security guard staff.

Coordinates staffing schedules.

Initiates all in house training and safety programs as it relates to the security department. Oversees security guard cross-training program

Reviews all daily logs and initiates follow-up procedures.

Hires, trains, disciplines, and terminates security guards in accordance with company policy. Conducts performance evaluations.

Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.

Secures all areas of the building, checking for open doors and any unusual activity.

Conducts regularly scheduled rounds in and around the building.

Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.). Works with concierge during emergencies, as needed.

Informs supervisor of any resident issues or concerns.

Answers the phone promptly. Responds to questions, directs calls or takes messages as appropriate.

Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.

Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.


This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications
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Education and Experience

High school diploma or General Education Diploma (GED) required; a minimum of five years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special Requirements

Fire Safety and Basic CPR/First Aid training. For positions that require travel between locations or the transportation of residents, associate must have a valid driver's license.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.

Physical Demands and Working Conditions

Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Taste or smell Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Requires Travel: Occasionally Vision

Brookdale is an equal opportunity employer and a drug-free workplace.