Job Description

Overview
Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.
We reinvest in our employees by offering a that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.
Recent national awards received by Sunstates include in 2022 & 2023 and list.
Sunstates Security's mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.
Job Skills / Requirements
Sunstates Security is currently seeking a Security Director for an upscale, fast paced, private gated community. Responsible for the daily functioning of a contract site including operations, training, customer service, personnel motivation and management, security & safety in accordance with Sunstates objectives. This is an active hands-on role.
The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers, present professionally, excellent written and verbal skills, proficient computer skills to include MS Office and be able to learn other programs, and possess a valid Driver's License and be 21 years of age or older with a clean driving record.
This position offers a salary of $50,000 - $60,000 per year.
Responsibilities may include, but are not limited to:
Supervisory/Leadership Functions

• Responsible for the direction, coordination, and supervision of all site Security Officers.
• Train, develop, motivate and empower Security Officers to effectively and efficiently oversee all day-to-day operations of the site and promote the highest standards of efficiency, profitability, customer service and ethics.
• Train subordinates on procedural guidelines, chain of command, company policies, and operational & site-specific forms. Enforce consistency in policy and procedure implementation with the site.
• Manage employee performance for the site including appraising performance; administering reward and incentive programs; coaching; inspections; and corrective actions with branch management guidance.
• Promote positive employee relations through meeting and developing a rapport with all internal & external customers, addressing complaints and resolving issues with regional management guidance.

Operations

• Manage administrative and operational functions to ensure the working schedule is accurate, projected working schedule is posted, vacation or time off requests are within company guidelines, the branch receives the scheduled weekly hours, and personnel topics are addressed with management guidance.
• Manage account inspections and the inspection scorecard to assure compliance and meet/exceed our commitment.
• Produce Quality Assurance checks (QA1A) through eHub to assure positive results and monthly vehicle inspections through eHub for vehicle(s) used at the site.
• Ensure there are no dark hours.

Cost Control & Budgetary Responsibilities

• With Regional Management assistance, ensure account remains consistently on budgetary and service-related targets, be able to respond effectively to goal deficiencies and generate and implement action plans to remedy deficiencies and meet or exceed goals (overtime, turnover, uniform management).

May perform other duties as assigned by Management and in coordination with the Operation Manager.
Education Requirements (All)
High School diploma or equivalent
Associates Degree
Certification Requirements (All)
TN Security License
Additional Information / Benefits
The Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus
This job reports to the Operations Manager
This is a Full-Time position 1st Shift, Weekends.

Skills Required