Job Description

Security U.S.A. is looking to hire experienced Command Center Operators for our Manhattan Operations Command Center. Potential candidates must be able to multi-task, have very good communication skills, be detailed oriented, highly organized and can be a problem solver. Flexible schedule Weekly pay Command Center Operators will be stationed at our electronic workstation that will require monitoring live video feeds of our accounts, phone and email communication with Security USA staff and clients, communicating with city, state and federal authorities as needed and assisting guards in the field by answering their questions and trouble shooting incidents or issues they may be engaged in. Command Center operates 24/7. Description/Duties: \xc2\xb7 Observe and inspect site locations via live video feed cameras. \xc2\xb7 Provide training and problem-solving solutions to guards in the field. \xc2\xb7 Respond to emergencies by providing directions and making notifications. \xc2\xb7 Effectively handle guard call outs and schedule replacement guards. \xc2\xb7 Work independently, at times, with little direct supervision \xc2\xb7 Review electronic reports. \xc2\xb7 Monitor the Security USA vehicle fleet via GPS positioning system. \xc2\xb7 Monitor electronic patrols made by guards in the field. \xc2\xb7 Send reports and communicate through email and various security applications Requirements: \xc2\xb7 Excellent Computer Skills with experience in Microsoft Office, Word Excel and Power Point. \xc2\xb7 At least 3 years of verifiable Command Center security experience or supervisory related experience. \xc2\xb7 Professional demeanor and excellent interpersonal skills \xc2\xb7 Ability to prioritize and multi-task in a fast-paced environment. \xc2\xb7 Excellent oral and communication skills. Job Type: Full-time Pay: $22.00 - $27.00 per hour Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Weekend availability

Application Question(s):

• Did you interview with Security USA office before?

Experience:

• Command Center Operator: 3 years (Required)
• Dispatching: 2 years (Preferred)
• Security industry: 5 years (Required)

Language:

• English (Required)

Work Location: In person

• Health insurance