Job Description

Job Overview

We are seeking a professional and organized Secretary/Receptionist to join our team. This role is vital in ensuring smooth office operations, providing excellent customer service, and managing administrative tasks efficiently. The ideal candidate will possess strong office management skills, proficiency with computer applications, and the ability to handle multiple responsibilities in a fast-paced environment. Bilingual skills are a plus, as well as experience in medical or dental reception. This position offers an opportunity to contribute to a dynamic office setting while developing your administrative expertise.

Responsibilities

Greet visitors and clients with professionalism and courtesy at the front desk Manage multi-line phone systems, directing calls appropriately and taking detailed messages Schedule appointments and manage calendar coordination for staff and clients Maintain accurate data entry, filing, and record-keeping using Microsoft Office, Google Workspace, and other relevant software Handle correspondence via email, mail, and other communication channels Assist with billing, bookkeeping (including QuickBooks), and basic office management tasks Proofread documents for accuracy and clarity before distribution Provide exceptional customer service support to clients and visitors Support administrative functions such as photocopying, scanning, and organizing files Maintain a clean and organized reception area to ensure a welcoming environment

Experience

Previous office experience or clerical experience preferred. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools Familiarity with multi-line phone systems and office management software such as QuickBooks Strong organizational skills with excellent time management abilities Demonstrated customer service skills with professional phone etiquette and interpersonal communication abilities Ability to handle data entry accurately and efficiently while maintaining confidentiality Experience in proofreading, calendar management, and supporting personal assistant tasks is advantageous
This position requires a detail-oriented individual capable of multitasking while maintaining professionalism. The successful candidate will be an integral part of our team dedicated to delivering outstanding service in a well-organized office environment.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

Employee discount Flexible schedule Parental leave
Work Location: In person