Job Description

Job Overview

We are seeking a organized and efficient secretary / Dispatcher to join our team. Will play a crucial role in coordinating and managing the flow of information between clients and crew. This position requires excellent communication skills, strong time management abilities, and a keen attention to detail. The ideal candidate will be proficient in various software applications and possess a customer-focused mindset.

Responsibilities

Manage incoming calls and respond to client inquiries with professionalism and courtesy. Schedule appointments and dispatch crew efficiently to ensure timely service. Maintain accurate records of dispatch activities, including service requests, schedules, and client communications. Utilize computer systems and software such as Google Suite and QuickBooks for data entry, scheduling, and reporting. Provide exceptional customer support by addressing concerns and resolving issues promptly. Collaborate with team members to optimize workflow and improve operational efficiency. Ensure compliance with company policies and procedures while maintaining confidentiality of sensitive information.

Experience

Proven experience in a clerical or administrative role is preferred. Strong computer literacy with proficiency in QuickBooks. Excellent phone etiquette and communication skills for effective interaction with clients and team members. Demonstrated ability to manage time effectively while handling multiple tasks simultaneously. Familiarity with customer support principles and practices is advantageous. Ability to type efficiently while maintaining accuracy in data entry tasks.
If you are a proactive individual with the ability to thrive in a fast-paced environment, we encourage you to apply for this exciting position!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

Flexible schedule Paid time off
Ability to Commute:

Mount Pocono, PA 18344 (Required)
Ability to Relocate:

Mount Pocono, PA 18344: Relocate before starting work (Required)
Work Location: In person