Job Description

Job ID
59719
Location
Professional & Supervisory
Full/Part Time
Full-Time
Regular/Temporary
Regular

ABOUT THIS POSITION

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The Emergency Medical Services (EMS) Division of the Phoenix Fire Department is responsible for maintaining certification records for over 1,900 emergency medical technicians and paramedics, including data entry, record retention, and reporting to the Arizona Department of Health Services.


Also, the division oversees several training programs, such as initial paramedic training, recertification, continuing education, and the Baby Shots Vaccination Program, all of which require ongoing administrative support. The Secretary III position plays a vital role in supporting these operations by managing administrative tasks, coordinating logistics, and ensuring smooth day-to-day functioning of the EMS office.


The work schedule hours for this position are: Monday through Friday 8:00 AM - 5:00 PM.


Key responsibilities include and are not limited to:

Process orders for goods and services using E-Procurement and SAP as a designated Shopper. Serve as the primary receptionist for the EMS Division, handling incoming calls and greeting visitors. Enter employee overtime and leave transactions in Telestaff Payroll/Leave system. Schedule meetings, reserve conference rooms, and manage calendar events using Microsoft Outlook. Attend and document meetings. Prepare and distribute accurate meeting minutes. Draft and respond to EMS-related correspondence. Provide administrative support for EMS programs, including initial paramedic training, continuing education, and the Baby Shots Vaccination Program. Support EMS Managers and the Medical Director with various administrative tasks. Conduct research and recommend improvements to EMS processes and programs. Maintain and order supplies for EMS office equipment (e.g., copiers, fax machines). Manage inventory and ordering of general EMS office supplies. Assist with special projects as assigned.

SALARY

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Pay Range: $19.07 - $29.58 per hour.


Hiring Range: $19.07 - $26.83 per hour.

Pay Range Explanation:

Pay range is the entire compensation range for the position classification. Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only:

Please understand that this is pay grade 036. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

Promotions occur when the last two digits of the pay grade increase. Demotions occur when the last two digits of the pay grade decrease. Lateral transfers occur when there is no change to the last two digits of the pay grade. When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.


The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

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A comprehensive benefits package is offered which includes:


Traditional pension with employer and employee contributions,for more details: Pension Information 401(a) and 457 plans with employer contributions Choice of generous medical HMO, PPO, or HSA/HDHP plans Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan Wellness incentive of up to $720 annually Dental, vision, and life insurance options Employer paid long-term disability Free Bus/light rail pass Tuition reimbursement program up to $6,500 per year Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

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Three years of progressively responsible secretarial experience, including training in typing and the use of modern office software and equipment. Other combinations of experience and education which meet the minimum requirements may be substituted. All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions, . The City job description can be found here.

PREFERRED QUALIFICATIONS

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The minimum qualifications listed above, plus:

Experience working with SAP or E-Procurement systems. Experience with data entry and record keeping. Experience in PeopleSoft, Telestaff or payroll system. Experience with Meeting scheduling, meeting preparing, & transcribing meeting notes for distribution. Experience with Office Suites Word, Excel, PowerPoint. Experience with Outlook scheduling/ calendaring.

RECRUITMENT DATES

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Recruitment closes October 30, 2025. All materials must be received by 11:59 p.m. on this date.


This is a position-based recruitment and will not result in any ongoing eligibility list.This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

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Apply online by completing the required information and attaching,

as one document

, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

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Job interviews may be held by video or audio conference.
If you are in need of computer resources,for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.for more information. Explore other Employment Opportunities with the City of Phoenix. Subscribe to receive e-mail notifications about new employment opportunities. If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

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Secretary III, JC:00330, ID# 59719, 10/23/2025, USM, CM, Benefits:007.


Building the Phoenix of tomorrow.


#DoWorkThatMakesPhoenixWork


City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.