Job Description

Job ID
59940
Location
Public Safety
Full/Part Time
Full-Time
Regular/Temporary
Regular

ABOUT THIS POSITION

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The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the Phoenix Police Department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.


Phoenix Police Department's Downtown Operations Unit has a vacancy for a Secretary II position. The Secretary II position is a resource for the bureau and will regularly communicate with staff and the public.


Responsibilities include and are not limited to:

Maintain office and administrative services, supporting to the Lieutenants, Sergeants, and Patrol correspondence and personnel files. Answer all telephones calls and route them to appropriate personnel. Greet visitors and direct them to the appropriate person according to their needs. Compose and type correspondence or notices requiring knowledge of departmental operations and regulations using standard formats. Monitor and prioritize tasks to meet due deadlines. Type, proofread and edit documents for correct spelling, grammar, and format. File all materials according to established procedures. Type documents from clear copy, rough draft, or hand-written notes using MS Word and Excel spreadsheets. Assist with opening, collecting, date-stamping, and distributing mail and other correspondence to the appropriate personnel. Answer routine inquiries regarding City policy, procedures, programs, etc. Update various lists and logs such, as phone rosters and team schedules. Check and reconcile records and documents for completeness and accuracy. Track and ensure the completion or routing of various documents, such as forms, approval memos, and contracts.

Location: Downtown Operations Unit, 333 E. Jefferson St., Phoenix, AZ 85004

IDEAL CANDIDATE

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Demonstrates continuous effort to improve operations and work cooperatively and jointly to provide quality, seamless customer service. Ability to: + Maintain detailed record keeping.
+ Multitask in a fast-paced environment.
+ Maintain confidentiality.
+ Work with a diverse group of coworkers at all levels.
+ Utilize electronic calendars such as Microsoft Teams, Microsoft Outlook, and Cisco WebEx.

SALARY

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Pay Range: $17.30 to $25.56 per hour.


Hiring Range: $17.30 to $21.02 per hour.

Pay Range Explanation:

Pay range is the entire compensation range for the position classification. Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only:

Please understand that this is pay grade 330. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

Promotions occur when the last two digits of the pay grade increase. Demotions occur when the last two digits of the pay grade decrease. Lateral transfers occur when there is no change to the last two digits of the pay grade. When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.


The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

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A comprehensive benefits package is offered which includes:


Traditional pension with employer and employee contributions,for more details: Pension Information 401(a) and 457 plans with employer contributions Choice of generous medical HMO, PPO, or HSA/HDHP plans Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan Wellness incentive of up to $720 annually Dental, vision, and life insurance options Employer paid long-term disability Free Bus/light rail pass Tuition reimbursement program up to $6,500 per year Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits.

MINIMUM QUALIFICATIONS

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Two years of secretarial experience, + Including training in office productivity software and the use of modern office equipment.
Other combinations of experience and education which meet the minimum requirements may be substituted All finalists for positions are subject to a criminal background check applicable to the department or position. Positions in the Police Department must meet the background standards that are appropriate to

non-sworn

positions.

The general factors for disqualification are listed

here

. Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions, . The City job description can be found here.

PREFERRED QUALIFICATIONS

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The minimum qualifications listed above, plus experience with/in:

Using SAP software to ordering Office supplies and performed physical inventories of office supplies to determine level or amount for reorders. Providing quality customer service to the public by telephone, email, or in person. Frontline reception. Scheduling, booking rooms, and maintaining calendars. Keeping inventory and ordering office supplies. Managing electronic files. Performing secretarial work for a minimum of five years. Working currently or previously in a police department or environment.

RECRUITMENT DATES

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Recruitment closes November 20, 2025. All materials must be received by 11:59 p.m. on this date.


This is a position-based recruitment and will not result in any ongoing eligibility list.This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

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Apply online by completing the required information and attaching,

as one document

, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

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Job interviews may be held by video or audio conference.
If you are in need of computer resources,for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.for more information. Explore other Employment Opportunities with the City of Phoenix. Subscribe to receive e-mail notifications about new employment opportunities. If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

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Secretary II, JC:00320, ID# 59940, 11/14/2025, USM, MMN, Benefits:003.


Building the Phoenix of tomorrow.


#DoWorkThatMakesPhoenixWork


City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.