Job Description

JOB TITLE:

School Operations Specialist

REPORTS TO:

Assistant Principal

LOCATION:

Must be able to commute to the Little Rock, AR campus daily.

STATUS:

Open until filled.

Target Start Date:

As soon as possible

TERMS OF EMPLOYMENT:

Commence July 1, 2025 through June 30, 2026. Compensation will be prorated based on the hiring date and successful completion of the background check. Benefits package offered. NOTE: Precise placement within the salary range will be determined based upon education and experience.

POSITION SUMMARY:

Graduate Arkansas, Inc. is seeking a bilingual (English/Spanish preferred) School Operations Specialist to support both student enrollment operations and school administrative functions. This dual-role position will manage enrollment processes, assist families through the application and registration process, maintain student records, and provide comprehensive administrative support to ensure smooth school operations. The ideal candidate will be detail-oriented, customer-service focused, and able to communicate effectively in both English and Spanish to serve our diverse student population.

KEY RESPONSIBILITIES

Process student enrollment applications and maintain accurate enrollment records in compliance with state requirements Assist families with enrollment procedures, documentation requirements, and answer inquiries in English and Spanish Coordinate enrollment events, school tours, and information sessions for prospective students and families Maintain and update student information systems and databases with current enrollment data Generate enrollment reports and track enrollment trends for administrative planning Provide front desk coverage and serve as first point of contact for visitors, families, and phone inquiries Support school administrative functions including scheduling, correspondence, and document preparation Assist with student registration, withdrawal processes, and transfer procedures Collaborate with school registrar to ensure proper documentation and compliance with state regulations Manage administrative tasks such as filing, data entry, supply ordering, and mail distribution Support special projects and events as assigned by school administration Translate enrollment materials and communications between English and Spanish as needed

QUALIFICATIONS:

High school diploma or equivalent required; Associate's degree or higher preferred Bilingual proficiency in English and Spanish (speaking, reading, and writing) strongly preferred 1-2 years of experience in customer service, office administration, or educational settings Strong computer skills including proficiency in Microsoft Office Suite and database management Experience with student information systems preferred Excellent organizational skills with attention to detail and accuracy Strong interpersonal and communication skills with diverse populations Ability to handle confidential information with discretion Customer service orientation with patience and professionalism Ability to multitask and prioritize in a fast-paced environment Valid Arkansas driver's license and current TB test Ability to perform in an office environment with requirements including sitting, standing, filing, and occasional lifting of supplies up to 25 pounds
This position combines enrollment expertise with administrative excellence to support Graduate Arkansas's mission of providing accessible education to diverse learners across the state.

ENVIRONMENT:

The School Operations Specialist will work in a dynamic school environment that requires flexibility, cultural sensitivity, and strong problem-solving skills. This role involves frequent interaction with students, families, and staff, and may require occasional evening or weekend hours during peak enrollment periods or school events.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person