Job Description

Salary

$45,000.00 - $60,750.00 Annually

Location

Raleigh, NC

Job Type

Full-Time

Job Number

2025-01053

Department

PRCR - Recreation-School Based

Opening Date

12/15/2025

Closing Date

12/29/2025 11:59 PM Eastern

Hiring Range

$45,000.00 - $52,875.00

Work Hours

Monday - Friday; between 6:45 am - 6:30 pm with occasional after-hours and Saturday events.

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Do you find the normal 9-5 grind boring?


Looking for a career where every day is exciting and rewarding? Then this is the position for you!


In this role, you will assist in the supervision and management of before school, after school, and track-out programs within the School-Based Programs Division of Youth Programs. You'll plan and implement recreation-based activities for youth ages 5-12 ranging from sports and games to arts and creative projects.


At the core of our work is the belief that every child deserves an exceptional experience. This role gives you the opportunity to design and lead fun, engaging, and meaningful programs that create lasting memories.


You will also help supervise and coach a team of part-time staff, working together to provide safe, high-quality programs.

About You:

We are looking for a high-energy team player who leads by example and thrives in a dynamic environment. Our team is customer-focused, with a strong emphasis on providing patrons with exceptional experiences every day.


The ideal candidate is empathetic, self-motivated, and an excellent communicator. This role is perfect for someone who enjoys bringing joy to others, someone who smiles easily and helps others find their smile too. Working with youth can present challenges, so it's critical that you can perform well under pressure, remain confident, and use your skills to support and inspire the team.

About Us:

The City of Raleigh Parks School-Based Programs Division serves the community by providing high-quality out-of-school time childcare for youth ages 5-12. We operate both year-round and traditional calendar school programs, ensuring that all school-age children have access to safe, engaging, and enriching experiences outside of the classroom.


Our team includes 13 full-time staff and more than 75 part-time staff, working across 4 Track Out Program sites and Before and After School locations. Together, we are dedicated to creating meaningful experiences that support youth development, strengthen families, and build community.

Duties and Responsibilities

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The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Supervision and Management:

You will assist in supervising a team of part-time staff who look to you for coaching, training and inspiration as they directly lead the program each day.

High-Quality Customer Service:

Our patrons, stakeholders, co-workers, and participants will all look to you to provide exceptional customer service. This means making people feel seen heard, and safe-while also setting clear, consistent expectations that build trust and confidence.

Flexibility and Creativity:

No two days are ever the same when working with youth! We're looking for someone who is flexible, adaptable, and ready to thrive in a dynamic environment. This position requires a variable schedule Monday-Friday between 6:45 a.m. and 6:30 p.m., along with occasional after-hours and Saturday events. This role requires a valid driver's license, or the ability to obtain with 60 days of hire, as the incumbent will need to purchase program supplies and drive between sites for occasional participant transportation

Typical Qualifications

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Education and Experience:

High School diploma or G.E.D. equivalency; 1 to 3 years' experience in childcare, recreation activity supervision, customer service, or related work



OR



Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licensing and Certifications:

Valid North Carolina Class C Driver's license with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications:

3 years or more of experience working with youth Youth Program experience Staff management experience

Additional Information

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Knowledge of:

Community development principles Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications

Skill in:

Interpersonal relationship building Customer service Verbal and written communication

Ability to:

Problem-solve and make decisions Manage and resolve conflicts Organize and plan activities Take initiative

ADA and Other Requirements:

Work Environment and Physical Effort:

Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:

Work is typically performed in an office or similar indoor setting. Employees may occasionally work in an outdoor environment or in a vehicle.

Work Exposures:

Work in this position does not require frequent environmental exposures.



City of Raleigh is an Equal Employment Opportunity (EEO) employe. accommodations for individuals with disabilities are provided upon request.

Employer

City of Raleigh North Carolina

Address

222 W. Hargett St.



Raleigh, North Carolina, 27601

Website

https://raleighnc.gov