Job Description

ABOUT BRITISH SWIM SCHOOL

At British Swim School, we don't just teach fun survival and swim lessons. As a member of our team you are genuinely a life-saving role model. We focus on quality rather than quantity. We build lasting relationships with students and care about everything we do. This is demonstrated in part by being a founder of Hope Floats: a non-profit that provides scholarships to students in our community who normally cannot afford quality survival lessons. Join us as we work to stop drowning from being the leading cause of death in children under 5 and get rid of the stigma that exists with adults who don't know how to swim. Be part of a team that actually wants to be at work.

Working at British Swim School You Will Notice That...

This is not the typical aquatic job. While we have the enthusiastic and bonding culture everyone is looking for, we are also professional and take the lessons we provide seriously. If you're here, you're part of the best. You are not an aquatic babysitter - you are an empowered mentor. Your employer has your back and sets you up for success with thorough and culture-centered training, transparent feedback, and supporting your ideas. You will not be forgotten. Recognition for your efforts and consistency will always be applauded and rewarded.
Don't worry, we'll train you. So, you don't need a competitive swimming background to be here. This opportunity is primarily about excellent leadership, communication, and interpersonal skills and not about swimming laps up and down a pool.

About the Deck Ambassador Role

Coordinate class schedules Handle customer inquiries on-site Assist classes from the deck: helping students, providing needed supplies, ensuring classes start and end on time Documentation: Log students and customer notes/actions and pool records Supervise all class activity to ensure compliance, safety, and curriculum adherence Account Management: Process billing, scheduling, and account actions/changes in CRM system This role requires someone who is able to learn the teaching curriculum so they may substitute classes in emergencies as well

Qualifications & Experience

Enthusiastic personality! HS Diploma Required Must be responsible and professional Swimming or Teaching Experience: 1-2 Years Preferred Customer Service Experience: 2+ Years Preferred Proven experience working with children Required Lifeguarding/First Aid/CPR/AED Certification(s) Preferred Why You Should Apply Paid training Competitive pay Bonus Incentive Programs (Quarterly) Genuine opportunities for growth Birthdays off and paid, woot-woot! Opportunity to make a difference in a life Employee performance and recognition bonuses (Quarterly) Semi-annual (actually fun) team events such as escape rooms, trampoline parks, zip-lining parks, and bowling to name a few! We are open to any fun ideas from staff to create even more exciting memories as a team!

Check out our YouTube Channel to learn more about us:

https://youtu.be/yUaLPrIdY3U

If you understand the importance of this position as a role model and life-saving teacher, we hope to see you at the pool!

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

Benefits:

Employee assistance program Employee discount Paid time off Professional development assistance Referral program
Work Location: In person