Job Description

Coordinates and administers university scholarship programs as well as private scholarship programs. Evaluates and analyzes information submitted in accordance with established standards and guidelines. Provides professional assistance regarding scholarship application processes and eligibility. Ensures compliance with applicable statutes, regulations, and procedures. Remains current regarding regulations, policies, and procedures affecting scholarships and financial aid, and conducts work fairly, equitably, and inclusively. Supports effective management of scholarship programs and office.

Responsibilities

1.

SCHOLARSHIP

PROGRAM

COORDINATION

Coordinates information, policies, and procedures for university scholarship programs and private scholarship programs

Assists in monitoring and processing for departmental and external scholarships

Serves as subject matter expert and lead for scholarship processing, service, and/or program area

Monitors scholarship eligibility criteria to ensure accordance with established standards and guidelines, as well as approved policies and procedures

Maintains and monitors timely scholarship processing by partner offices and organizations so that scholarship payments are made timely and accurately

Communicates policies and procedures (including rights and responsibilities) to students, families, and colleagues in an accurate, timely, effective, thorough, equitable, and inclusive manner

Completes multiple complex reports used to monitor and assure service and processing benchmarks, as well as accuracy of eligibility and payments

Supports effective communication within the scholarships area as well as among other areas of office and university

2.

COMPLIANCE

AND

SUPPORT

Maintains access to and a working knowledge of relevant internal and external systems

Ensures clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies

Adheres to all statutory, regulatory, and policy guidance, including office policies and procedures

Maintains privacy and confidentiality of student and family data and information

Maintains security of student records and related information

Professionally addresses and works toward resolution of complex or novel situations encountered in processing and service work of office

Ensures professional delivery of services, including maintenance of data/information security, privacy, and confidentiality

Follows appropriate records management procedures and complies with recordkeeping and archival requirements

Actively participates in and contributes to overall office effectiveness

3.

TRAINING

AND

PROFESSIONAL

DEVELOPMENT

;

PROFESSIONALISM

Maintains current knowledge of policies, rules, regulations, technical standards, and high-impact practices associated with administering and delivering scholarships and financial aid

Actively participates in professional meetings, conferences, and workshops; meets and communicates clearly with colleagues in similar positions/roles

Ensures area policies and procedures are current and accurate

Assists with financial aid outreach events, delivering information and responding to event questions accurately, timely, completely, and professionally

Maintains professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public

Assists in training new employees (permanent and temporary, including interns, student workers, and graduate assistants), as needed

4.

OVERALL

SUPPORT

OF

OFFICE

AND

INSTITUTIONAL

OPERATIONS

Partners in monitoring and assurance that overall office operations are functional, accessible, efficient, compliant, and free of conflicts of interest

Routinely and thoroughly reviews output and reports for accuracy and compliance

Follows established timelines/calendars for projects/tasks

As needed, serves on and/or oversees various office committees, which may include such functions as communications plan, appeals processes, outreach, personnel, forms and publications, etc.; position may also be asked to serve on Enrollment Management and/or University committees

Advises management of anomalies, trends, or patterns affecting student and program eligibility

Maintains effective working relationships and serves as a resource regarding scholarship and financial aid issues, policies, and procedures

Performs other duties as assigned by supervisor and/or Executive Director

Collaborates with other employees on office committees regarding policy, procedures, and training opportunities

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Bachelor's degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience



Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Prefer previous work experience in a higher education setting.

Type

Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.



The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.



All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu



https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

------------------------------


Required fields are indicated with an asterisk (*).



Do you have a bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience)?
+ Yes
+ No
How many years of directly related work experience do you have?
+ Less than 1 year
+ 1 year or more, but less than 2 years
+ 2 years or more, but less than 5 years
+ 5 years or more, but less than 8 years
+ 8 years or more

Applicant Documents

-----------------------

Required Documents

Resume

Cover Letter

Optional Documents

Historical Only - Do Not Use - See Document Description for More Information - Addendum to the University of Utah - Veteran Only

Historical Only - Do Not Use - See Description for More Information - Appropriate discharge document (such as DD-2214) - Veteran Only

Open Date

11/20/2025

Requisition Number

PRN43648B

Job Title

Coordinator, Administrative Program

Working Title

Scholarships Program Coordinator

Career Progression Track

D

Track Level

FLSA Code

Administrative

Patient Sensitive Job Code?

No

Standard Hours per Week

40.00

Full Time or Part Time?

Full Time

Shift

Day

Work Schedule Summary

Monday thru Friday; 8:00 - 5:00 with some weekend and evening work as necessary

VP Area

Academic Affairs

Department

00294 - Financial Aid

Location

Campus

City

Salt Lake City, UT

Type of Recruitment

External Posting

Pay Rate Range

$55,000 - $57,000

Close Date

02/20/2026

Priority Review Date (Note - Posting may close at any time)