Job Description

Job Summary

We are seeking a dynamic and highly organized Scheduling Coordinator to join our healthcare team! In this vital role, you will be the backbone of our clinic's daily operations, ensuring that appointments are scheduled efficiently, patient flow is optimized, and all administrative tasks are handled with precision. Your proactive approach and excellent communication skills will help create a seamless experience for patients and staff alike. This position offers an exciting opportunity to contribute to a patient-centered environment while utilizing your expertise in medical scheduling, EMR systems, and healthcare administrative support.

Duties

Coordinate and manage patient appointments across multiple clinics using EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Verify insurance coverage and perform insurance verification to ensure smooth billing processes Review and update patient records, ensuring accuracy and compliance with HIPAA regulations Assist with intake procedures, including gathering medical history and updating care plans Communicate effectively with patients via phone and in person, demonstrating excellent phone etiquette and customer service skills Maintain meticulous documentation review of appointment schedules, medical records, and billing information Support front desk operations by managing multi-line phone systems, filing, and performing clerical tasks such as typing reports and data entry using Microsoft Office tools Collaborate with medical staff to coordinate care plans and facilitate timely patient care delivery Ensure compliance with CPT coding, ICD-9/10 coding standards, and other medical coding requirements for accurate billing and documentation

Experience

Proven experience in medical office management or healthcare administrative support within a clinical setting Familiarity with EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is highly preferred Strong knowledge of medical terminology, ICD-9/10 coding, CPT coding, and insurance verification processes Previous clinic or dental office experience is advantageous Demonstrated ability to handle medical billing and collections effectively Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software like Eaglesoft or Dentrix is desirable Bilingual abilities are a plus to serve diverse patient populations effectively Exceptional organizational skills with attention to detail in documentation review and appointment scheduling Strong interpersonal skills combined with professional phone etiquette to provide outstanding patient service
Join us in making a difference by streamlining healthcare operations! We value energetic professionals who thrive in fast-paced environments and are committed to delivering exceptional patient care through efficient scheduling and administrative excellence. This paid position offers the opportunity to grow your career while supporting the health needs of our community.

Job Type: Full-time

Pay: $23.99 - $28.89 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location: In person