Job Description

About Us

Global Language system is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver language solutions to federal, state, and local agencies across 100+ languages.

We are seeking a highly organized and detail-oriented

Scheduling Coordinator & Administrative Assistant

to support daily operations. This role is critical to ensure smooth scheduling of language services, administrative efficiency, and accurate bookkeeping support.

The ideal candidate has

experience in the language services industry

, strong scheduling coordination skills, and a working background in

administrative support and bookkeeping

. This is an

onsite position

and requires consistent presence at our Raleigh office.

.

Key Responsibilities

Scheduling & Coordination

Coordinate and schedule interpreters and language professionals for onsite, telephonic, and video assignments Communicate with clients, linguists, and internal teams to confirm appointments and resolve scheduling conflicts Monitor service requests, coverage, cancellations, and last-minute changes Maintain accurate scheduling records in company systems Ensure compliance with client requirements, certifications, and service standards

Administrative Support

Provide general administrative assistance to operations, project management, and leadership teams Prepare reports, correspondence, and internal documentation Maintain organized digital and physical filing systems Support onboarding documentation for linguists and vendors Assist with invoice tracking, documentation, and internal controls

Bookkeeping & Financial Support

Support basic bookkeeping functions, including: Invoice review and tracking Expense documentation Timesheet verification Coordination with accounting and payroll teams Ensure accurate recordkeeping and timely submission of financial documents

Required Qualifications

Minimum 2-3 years of experience

in scheduling coordination and administrative support

Experience in the language services industry

(interpretation, translation, or related services)

required

Background or working knowledge in

bookkeeping or accounting support

Strong organizational and multitasking skills Excellent written and verbal communication skills Proficiency with scheduling systems, databases, and Microsoft Office / Google Workspace Ability to work

onsite

and collaborate with cross-functional teams

Preferred Qualifications

Bilingual or multilingual

(Spanish, French, or other languages a strong plus) Experience working with interpreter scheduling platforms (e.g., InterpretManager, Boostlingo, Smartcat, or similar) Familiarity with HIPAA-compliant environments or government contracts Experience supporting ISO-certified organizations (ISO 9001 / ISO 17100 a plus)

Work Environment

Onsite office setting Fast-paced, mission-driven organization Collaborative and professional team environment

How to Apply

Submit:

Resume / CV highlighting scheduling or operations experience. Availability (full-time, shifts, weekends if applicable). References from prior coordination or scheduling roles.
Apply at:

careers@globallanguagesystem.com

Subject line: Scheduling Coordinator & Administrative Assistant Application

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

401(k) Flextime Paid time off
Work Location: In person