Job Description

Job Summary

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. This role involves managing appointment schedules, coordinating with clients and staff, and ensuring smooth daily operations within a dynamic office environment. The ideal candidate will possess strong administrative skills, excellent communication abilities, and proficiency with various office management tools. Bilingual skills are a plus to support diverse client needs. This position offers an opportunity to contribute to efficient office workflow while providing exceptional customer service.

Responsibilities

Manage and maintain appointment calendars using Microsoft Office, Google Workspace, and scheduling software. Coordinate scheduling for multiple departments, ensuring optimal utilization of resources. Answer multi-line phone systems with professionalism and courtesy, providing excellent customer support and support at the front desk. Handle data entry, filing, and proofreading tasks to ensure accurate record keeping. Assist with office management duties including organizing files, managing correspondence, and supporting administrative functions. Support customer service efforts by addressing inquiries via phone or email with proper phone etiquette. Perform clerical tasks such as typing documents, managing calendar appointments, and supporting bookkeeping activities using QuickBooks. Maintain organizational systems to improve efficiency and streamline scheduling processes. Collaborate with team members to ensure timely communication and resolution of scheduling conflicts or issues. In home care to our clients when applicable

Qualifications

Proven experience in office management, administrative support, or clerical roles. Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills. Experience with QuickBooks or similar bookkeeping software is preferred. Excellent organizational skills with the ability to prioritize tasks effectively. Strong written and verbal communication skills; bilingual abilities are a plus. Knowledge of front desk operations, multi-line phone systems, and customer service best practices. Attention to detail with proofreading and data accuracy skills. Ability to manage time efficiently in a fast-paced environment. Previous experience as a personal assistant, medical receptionist, dental receptionist, or office clerk is advantageous but not required.
Job Type: Full-time

Pay: $17.50 - $18.50 per hour

Benefits:

Dental insurance Health insurance Opportunities for advancement Paid time off Referral program Vision insurance
Education:

Associate (Preferred)
Willingness to travel:

25% (Required)
Work Location: In person