Job Description

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SANDSTONE

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Part-Time, $15 - 17/hour

SCHEDULER

We're seeking a part-time (16 - 24 hours per week) reliable scheduler at our Sandstone, MN branch. This position requires strong organizational skills, confident communication, and a warm, service-oriented approach. The Scheduler also supports client needs by scheduling appointments, answering incoming calls, and helping create efficient solutions to daily challenges.



KEY RESPONSIBILITIES:

Build, update, and manage schedules Prioritize and resolve schedule changes quickly Maintain clear and accurate records within the scheduling platform Communication & Customer Service Answer phone calls with professionalism, warmth, and a customer-focused mindset. Demonstrate strong written & verbal communication both in person and over the phone. Support a positive experience for all clients, caregivers, and partners, representing Heartland CHC with enthusiasm and compassion. Problem-Solving & Administrative Support Identify & create effective, innovative solutions to scheduling challenges. Track & report open shifts, available hours, and areas needing additional staffing support.


QUALIFICATIONS

Required:

Ability to manage and prioritize multiple tasks, interruptions, and issues throughout the day. Enthusiastic attitude and commitment to providing exceptional customer service. Proficiency with Microsoft Office Suite, including Word and Excel. Strong written and verbal communication skills. Ability to think quickly, stay organized, and find solutions under pressure. * Dependable, professional, and confidential when handling sensitive information.