Job Description

Job Detail######

Job Title:

Scheduler - DH Physician GI - Full-Time - Days
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Req:

2025-1057
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Location:

Pavilion (attached to hospital)
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Department:

DH Physician GI
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Schedule:

8:00-4:30

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PURPOSE OF JOB: Responsible for serving patients by greeting and helping them; scheduling procedure appointments; maintaining records and accounts; and operating communication systems. Position requires attention to detail, ability to work both independently and within a team, and strong communication skills. ESSENTIAL FUNCTIONS:

Demonstrates ability to effectively manage multiple phone lines in a courteous manner. Identify yourself and obtains caller's reason for calling prior to placing call on hold.

Greets patient post office visit in polite, prompt, and helpful manner; verifies and updates patient data, including insurance if necessary. Schedules procedures as requested; prints patient plan from office appointment if needed, completes prior authorization and requests referral for procedure date. Presents information to patients regarding preparation for procedures, instructions for procedure day; and obtains pre-certifications as required by patients' health care insurers or managed care providers.

Perform other duties as assigned.

Job Qualifications:

QUALIFICATIONS:

Education: High school diploma or general education degree (GED)

Experience: Six (6) months related experience and/or training

Other Skills: Familiar with community health center setting and committed to serve in such activities Ability to work with people and work under pressure Knowledge of NextGen and/or EMR system Familiar with medical terminology Knowledge of modern office equipment Possess excellent customer service, reception, and telephone skills * Must be well organized and a self starter