Job Description

Job Summary


PTC - SAP S/4HANA Analyst

Primarily remote, but candidate must be within 2 hours from Middletown, PA

Description of Duties

Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs. Lead workshops to introduce new end to end business processes for Order to Cash with new system Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned Lead the testing of assigned functional systems Perform System Integration Testing Support User Acceptance Testing Create user readiness documentation Lead workshops for user training as assigned Design and perform integration testing to support business process transformation from legacy systems Create business process documentation as required Provide SAP-BRIM functional support through hypercare phases post go-live Provide root cause analysis and resolution for defects related to system and data issues Support business with billing validation analysis to ensure accurate data migration/conversions Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients. Lead and participate in project team activities for system work efforts related to enterprise systems. Work independently to accomplish the tasks and duties assigned Adhere to and follow all PTC standards, policies, and procedures Utilize various software and/or technology tools to perform job duties Perform tasks and other duties as assigned by the PTC

Desired Skillset & Experience

SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA Experience managing Order-to-Cash workstreams keeping teams on track and budget Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI Hands-on use of configuration of dunning and collection methodologies of SAP-FICA Automation Test process design and config for SAP-BRIM implementation Ability to understand complex, B2B contracts and how they'd be represented in configurable billing/financial systems Experience with Agile Project methodologies and traditional waterfall project methodologies Real-world experience managing Global Billing operations Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters Additional beneficial skills include: Enterprise Business Solutions, specifically SAP projects ITIL / ITSM practices and methodologies

Education Requirements

Bachelor's degree in business management or information systems Equivalent combination of education and/or experience may be accepted

Engagement Requirements

Candidate's location is preferred to be within the Continental United States. Successfully complete ePATCH background check, and ClearChecks National Criminal Background Check prior to engagement start Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime This position is primarily remote; however, this position will require reporting to the Commission's headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Showbacks, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare). Any absence from sessions requires prior approval from Project Principal. No additional compensation for any travel required, and rate is inclusive of any travel costs

Skills:


Expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters Required 15 Years


SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end-to-end implementations Required


Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement Required


Exp. leading workshops to document requirements & write functional spec. on multiple SAP-BRIM / FICA implement. projects incl. SOM, CI, CM, CC & FICA Required


Experience managing Order-to-Cash workstreams keeping teams on track and budget Required


Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI Required


Hands-on use of configuration of dunning and collection methodologies of SAP-FICA Required


Automation Test process design and config for SAP-BRIM implementation Required


Ability to understand complex, B2B contracts and how they'd be represented in configurable billing/financial systems Required


Experience with Agile Project methodologies and traditional waterfall project methodologies Required


Real-world experience managing Global Billing operations Required


Bachelor's degree in business management or information systems; equivalent combination of education and/or experience may be accepted Required