The ideal candidate will be located near our Jasper, IN headquarters and work primarily from this location, or, located near one of the other Kimball International showroom locations.
High Level Purpose of the Role:
To deliver hands-on, in-market training and coaching that equips Kimball International Sales Teams and Dealer Sales Teams with the skills and tools needed to succeed in their specific regions.
Roles & Responsibilities:
Sales Trainer works directly with sales teams in the field to deliver hands-on training, coaching, and performance support. Tailors programs to regional needs and ensures adoption of best practices.
Field-Based Training
Conduct training sessions tailored to regional needs at Kimball International showrooms, Dealer showrooms or other central locations that support the particular Sales team.
HNI Allsteel Hoshin Social Collab portfolio selling training - tailored as appropriate
Partner with Senior Sales Trainer and Design Trainer to create & deliver Monthly Product Webinars for Field Sales Band and Dealerships.
Deliver practical, scenario-based learning experiences for Sales Representatives.
Establish and manage process to welcome and engage with Dealer Sales Representatives upon Dealer Portal Registration
Program Customization
Adapt corporate training programs to fit local market conditions and challenges.
Ensure alignment with overall sales strategy while addressing regional nuances.
Coaching & Development
Provide one-on-one and group coaching during training sessions.
Offer real-time feedback to improve selling techniques and customer engagement.
Performance Monitoring
Track adoption of CRM tool (Salesforce), processes, and best practices in the field.
Report training outcomes and identify areas for improvement.
Collaboration
Partner with Sales Leaders to identify skill gaps and training priorities.
Act as a liaison between field teams and the Vertical Markets & Training, Product, Marketing and other functional teams.
Continuous Improvement
Stay informed on industry trends and competitor practices.
Recommend enhancements to training programs based on field insights.
Technology Utilization
Use LMS platforms and virtual training tools to deliver and track programs.
Maintain accurate records of training attendance and completion.
Skills to Perform This Role:
Sales Expertise
Strong understanding of sales processes, regional market dynamics, and customer engagement strategies.
Ability to teach consultative selling and objection handling in real-world scenarios.
Training & Facilitation
Skilled in delivering in-person, hands-on training sessions with confidence and energy that inspire learner engagement
Ability to lead role-play and shadowing exercises for practical learning, fostering a dynamic and enthusiastic learning environment
Comfortable presenting to diverse audiences and adapting delivery style to maintain momentum and motivation
Passionate about creating interactive experiences that build competence and excitement around sales excellence
Coaching & Mentorship
Proficient in providing real-time feedback and individualized coaching.
Ability to identify skill gaps and create tailored development plans.
Program Customization
Expertise in adapting corporate training programs to local market needs.
Ability to balance consistency with flexibility for regional requirements.
Performance Monitoring
Strong analytical skills for tracking adoption of tools and processes.
Ability to report training outcomes and recommend improvements.
Product Knowledge
Deep understanding of product features, benefits, and differentiators.
Ability to translate technical specs into customer value.
Staying current with product updates and roadmap changes.
Technology Proficiency
Familiarity with Salesforce, LMS (KIU) platforms, and mobile training tools.
Comfortable using digital tools for scheduling and reporting.
Qualifications
Bachelor's degree in Business, Sales, Marketing, or a related field, preferred
Preferred: Certifications in Sales Training, Coaching, or Adult Learning
3-5 years of experience in field sales or training roles, preferred
Proven ability to deliver hands-on coaching and regional training programs.
Experience collaborating with sales leadership and adapting programs for local markets.
Familiarity with CRM systems and sales enablement tools, preferred
Familiarity in Learning Management Systems (LMS) and virtual training platforms.
Ability to use mobile tools for field-based training and reporting.
Excellent communication and interpersonal skills.
Strong coaching and mentoring skills.
Adaptability to different markets and learning styles.
Strong organizational and time management skills.
Collaborative mindset for working with sales leadership and cross-functional teams. Highly organized, self-directed, and adaptable
Other
Travel required
Requirements:
The ideal candidate will be located near our Jasper, IN headquarters and work primarily from this location, or, located near one of the other Kimball International showroom locations.
Ability to travel, required
Bachelor's degree in Business, Sales, Marketing, or a related field, preferred
Certifications in Sales Training, Coaching, or Adult Learning, preferred
3-5 years of experience in field sales or training roles, preferred
* Familiarity with CRM systems and sales enablement tools, preferred
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