Job Description

Job Overview

Illini Pella Windows & Doors is hiring a

Sales Support Specialist

for our Springfield, IL office. This role supports our sales team and walk-in customers by preparing quotes, assisting with product selections, maintaining sales documentation, and keeping daily sales activity organized and on track.

This position is ideal for someone who is highly organized, detail-oriented, and comfortable communicating with customers in person and via email.

Responsibilities

Prepare quotes for walk-in customers Email quotes and assist with customer follow-up Greet walk-in customers and show product options Maintain office organization and accurate job files Document changes and updates within customer files Maintain Salesforce activity, including: Daily sales stops Monitoring and following up on past-due quotes Complete take-offs from plans reviewed and approved by management Assist with order processing as training progresses Support the sales team to ensure accuracy, efficiency, and customer satisfaction

Qualifications

Strong organizational and time-management skills High attention to detail and accuracy Clear written and verbal communication skills Comfortable interacting with customers face-to-face Ability to manage multiple priorities in a fast-paced environment Prior office, administrative, or sales support experience preferred (not required)

Pay & Benefits

$20-$22 per hour (based on experience) Comprehensive benefits package for eligible full-time employees, including: Medical, dental, and vision insurance Life insurance 401(k) with company match and profit sharing Paid holidays, vacation, and sick time
Pay: $20.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person