Job Description

Insurance Sales and Customer Service Representative

Location:

Diamond Springs, CA

Compensation:

$21-27/hr (+ Commission and Bonus)

Benefits:

Health Insurance, Paid Time Off (Vacation, Personal, and Sick Days), Career Growth Opportunities

Position Summary

We are seeking a motivated

Insurance Sales and Customer Service Representative

to join our team. In this role, you will

build customer relationships

, provide insurance guidance, and promote

Auto, Home, Life, and Health insurance products

. The ideal candidate is enthusiastic, detail-oriented, and passionate about helping customers protect what matters most.

Responsibilities

Build and maintain strong customer relationships through phone, email, and in-person communication Respond to customer questions, concerns, and service requests in a timely and professional manner Educate customers on available insurance products and coverage options based on their individual needs Process policy changes, claims, payments, and tow bills accurately Handle incoming and outgoing mail and maintain organized client files Develop and qualify new sales leads through outbound calls, referrals, and marketing campaigns Schedule and conduct appointments with potential and existing customers Work closely with the Agent to set and meet sales, marketing, and customer retention goals

Qualifications

Excellent verbal, written, and listening communication skills Strong customer service and sales aptitude Self-motivated and goal-oriented with the ability to work independently Confident in presenting insurance solutions to clients Experience in marketing, sales, or social media management preferred

Bilingual (Spanish/English)

preferred Must have or be able to obtain:

Property and Casualty Insurance License

Life and Health Insurance License

Key Skills

Insurance Sales o Customer Service o Relationship Management o Policy Processing o Claims Handling o Lead Generation o Communication o Team Collaboration o Marketing o Social Media o Bilingual o Property and Casualty o Life and Health

Job Type: Part-time

Pay: $21.00 - $27.00 per hour

Expected hours: 27 per week

Benefits:

Flexible schedule Health insurance Paid time off Parental leave
Language:

Spanish & English (Required)
License/Certification:

Property and Casualty Insurance License (Required) Life and Health Insurance License (Required)
Work Location: In person