Job Description

About Us

Abbey Fence & Deck Co., a family-owned company with over 70 years of experience in the Baltimore metropolitan area, has established itself as a regional leader in fencing and deck construction services. With a reputation for quality craftsmanship, community engagement, and customer satisfaction, we pride ourselves in our ability to add distinction, privacy, and security to homes, businesses, government, and industrial sites across Maryland. Abbey Fence & Deck operates one of the region's largest facilities and maintains a strong reputation for quality work and professional service. Employees join a team that values hands-on expertise, attention to detail, and a commitment to helping customers enhance their spaces with durable, well-built structures.

The Opportunity

The Sales Representative plays a critical role in our residential growth, serving as the primary face of the company for homeowners. Unlike traditional sales roles, you are not evaluated on cold-calling or finding your own leads; instead, you will focus on executing high-quality estimate appointments and owning the customer relationship from the initial visit to the start of installation. We are looking for someone who is personable, detail-oriented, self-motivated, and committed to ensuring every project is accurately priced and documented to mirror Abbey Fence & Deck's high standards of quality.

Responsibilities

Lead Execution:

Attend scheduled residential estimate appointments to meet with homeowners and assess project needs.

Customer Education:

Guide customers through the fence and deck installation process, answering technical questions and helping them choose the best solutions for their property.

Accurate Pricing:

Calculate project costs accurately using the mandatory company pricing application.

Detailed Documentation:

Create thorough job records, including precise material orders and project specifications, to ensure the installation team is set up for success.

Relationship Management:

Own the customer relationship throughout the sales process, providing professional service and timely follow-up.

Collaboration:

Partner with the production and warehouse teams to ensure a seamless transition from the signed contract to the physical build.

Preferred Qualifications

Communication:

Personable and professional demeanor with a willingness to "show and teach" customers about their projects.

Technical Aptitude:

Strong attention to detail and problem-solving.

Life-Long Learner:

Previous fence or deck installation knowledge is a plus but not required for the candidate who loves to learn quickly.

Organization:

Highly organized with a focus on accurate data entry and documentation.

Tech-Savvy:

Comfortable utilizing mobile apps and digital tools for pricing and project management.

Reliability:

Ability to manage a schedule of appointments effectively and provide consistent customer service.

Compensation & Benefits

Abbey offers a market-competitive commission structure and pay-for-performance incentives (bonuses) based on achieving personal and company goals. We offer industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life. The candidate will become eligible for participation in our benefits program after a 90-day probationary period.

Abbey Fence & Deck Co. provides equal employment opportunities in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

Pay: Up to $200,000.00 per year

Benefits:

Health insurance Paid time off Paid training Referral program
Work Location: In person