With $5 billion in revenue and 3,500+ employees in the U.S. and Mexico, TBC Corporation is a leader in the mobility industry and one of North America's largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 465 franchised tire and automotive service centers under Big O Tires. TBC is headquartered in Palm Beach Gardens, Florida.
TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan's major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.
Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day - in everything we do:
Integrity -
We act honestly because nothing is more important than our reputation.
Teamwork -
We are better together.
People-Focused -
We put people first - our Associates, customers, franchisees, and partners - and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
Accountability -
We own our actions and decisions; we do what we say we are going to do.
Leave Everything Better -
We innovate to improve everything we touch, and we take actions now to protect the future.
Description
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Oversee customer incentive programs tracking, calculation and reporting
Issue Daily, Monthly, Quarterly and Annual credits
Provide technical support with new dealer enrollment, set up and status tracking
Work with suppliers and 3rd party vendors programs. Obtain program compliant data
Ad hoc reporting, visualizing data and identifying trends
Provide field staff with data, reports and analysis to grow associate dealer base
Job Responsibilities
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New dealer enrollment and provide status updates
Work with IT to set up and maintain data feeds. Provide suppliers with reporting
Provide field staff tools to grow associate dealer base and increase compliance with existing dealers
Respond to promotion inquiries in a timely manner
Monitor vendor usage reports to drive program effectiveness and communicate with the field
Program tracking and payout calculation
Ensure credits are accurate and issued in a timely manner.
Additional Responsibilities
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Process automation
Analytical skills and provide feedback
Sense of urgency
Proactive with customer need
Ability to gain the confidence and trust of others through honesty, integrity, and authenticity
Capability to make sense of complex, high quantity, and contradictory information to effective problem solving
Conduct research and analysis on customers performance with regards to program offered
Other duties as assigned
Continued Responsabilities
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Qualifications
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Demonstrated strong proficiency in using business software, specifically Power BI, Excel, MSOffice, SAP, and other reporting tools
Accuracy, reliability and detail oriented
Ability to communicate with internal stakeholders
Ability to communicate with customers and vendors
Ability to work well under pressure, handle multiple tasks, and meet project timetables
Bachelor's degree in marketing or related business field
Min 2+ years of related work experience in a related environment or an equivalent combination of education and experience
Bilingual in Spanish /English is a plus
Benefits
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Market competitive compensation
401(k) and Roth with company match. Immediate 100% vesting
Comprehensive benefits including medical, dental and vision
Company paid short term disability and employer subsidized long term disability
Company paid life insurance
Discounted tire purchasing
Tuition reimbursement
Employee assistance program
Generous paid vacation and paid time off
Customizable voluntary benefits
and More!!!
Mission Critical Competencies
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TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:
Strategic Mindset:
seeing ahead to future possibilities and translating them into breakthrough strategies.
Action Oriented:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Cultivates Innovation:
Creating new and better ways for the organization to be successful.
Collaborates:
Building partnerships and working collaboratively with others to meet shared objectives
Customer Focus:
Building strong customer relationships and delivering customer-centric solutions.
Develops Talent:
Developing people to meet both their career goals and the organization's goals.
Ensures Accountability:
Holding self and others accountable to meet commitments.
Drives Engagement:
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Communicates Effectively:
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Instills Trust:
Gaining the confidence and trust of others through honesty, integrity, and authenticity.
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Change Management:
effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.
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