Job Description

What you will be doing

Coordinate a calendar workflow of events on all groups booked in the hotel. Review contracts attached in system, verify all group billing is accurate, room type appropriately blocked, with block vs net block accurate. Build rate codes in SMS Host and build Weblinks to be sent. Ensure that groups are modified to reflect availability and netted rooms. Work with sales managers and clients to add rooms, if necessary, and offer rates if different than cut-off rates. Send a "cutoff date reminder" with block pick up to date and potential attrition charges pending as per contract. Process all rooming lists, verify billing arrangements, and send rooming list to client for review. Follow up on rooming list changes, additions, deletions and provide sales manager and client with updated rooming list. Work in tandem with Catering Sales Coordinator to build/prepare resume(s) for the weekly staff meeting Meet with clients on sites, when and if necessary, with or without sales manager Attend weekly meetings with sales staff Work in tandem to control hotel room inventory following direction from Sales Manager, One Touch Manager, and Front Office Manager Answer phone calls and respond to emails about client and group guest inquiries Cross Train with Front Office systems for career development and/ or assist with large

group check-ins.
Complete all tasks as assigned by the Department Head, Hotel Assistant General Manager, and General Manager.

What you will be doing

Coordinate a calendar workflow of events on all groups booked in the hotel. Review contracts attached in system, verify all group billing is accurate, room type appropriately blocked, with block vs net block accurate. Build rate codes in SMS Host and build Weblinks to be sent. Ensure that groups are modified to reflect availability and netted rooms. Work with sales managers and clients to add rooms, if necessary, and offer rates if different than cut-off rates. Send a "cutoff date reminder" with block pick up to date and potential attrition charges pending as per contract. Process all rooming lists, verify billing arrangements, and send rooming list to client for review. Follow up on rooming list changes, additions, deletions and provide sales manager and client with updated rooming list. Work in tandem with Catering Sales Coordinator to build/prepare resume(s) for the weekly staff meeting Meet with clients on sites, when and if necessary, with or without sales manager Attend weekly meetings with sales staff Work in tandem to control hotel room inventory following direction from Sales Manager, One Touch Manager, and Front Office Manager Answer phone calls and respond to emails about client and group guest inquiries Cross Train with Front Office systems for career development and/ or assist with large

group check-ins.
* Complete all tasks as assigned by the Department Head, Hotel Assistant General Manager, and General Manager.