Job Description

Position Summary

The

Sales Manager

provides administrative and operational support to the Sales and Catering departments. This role assists with proposals, contracts, group blocks, reporting, and communication between clients and internal departments to ensure seamless event execution and client satisfaction.

Key Responsibilities

Support the Sales & Catering team in all aspects of daily operations. Prepare and distribute contracts, proposals, and event resumes. Enter group bookings, rooming lists, and catering details into the system accurately. Maintain organized sales files and manage client correspondence. Assist with site visits, client calls, and follow-up communications. Track leads, inquiries, and group activity reports. Coordinate with other departments to ensure group and event details are communicated and executed properly. Assist with creating marketing materials, promotional items, and client thank-you packages. Handle billing inquiries, deposits, and post-event follow-up as needed. Perform other duties as assigned by the Director of Sales or Sales Manager.

Qualifications

Previous experience in hotel sales, catering, or hospitality preferred. Strong organizational and time-management skills. Excellent verbal and written communication skills. Proficient in Microsoft Office (Word, Excel, Outlook). Experience with hotel systems such as Delphi, Opera, or OnQ Sales a plus. Professional demeanor with a focus on client service. Ability to work independently and in a team environment.

Benefits

Competitive pay Paid time off Employee discounts within [Brand or Management Company] hotels Opportunities for growth and advancement

Schedule

Monday-Friday, [Typical hours or flexibility note if applicable]
Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

Paid time off
Work Location: In person