Sales Customer Care Representative

Shiloh, IL, US, United States

Job Description

GREAT NEWS! Auffenberg Hyundai is hiring!



We are looking for a full-time/ part-time Sales BDC Representative to join our growing team!



Role consists of:


Respond to customer inquiries via phone, email, chat, or in person Resolve product or service issues by clarifying customer concerns, determining the cause, and identifying solutions Maintain accurate records of customer interactions and transactions Follow communication procedures, guidelines, and policies Escalate complex issues to the appropriate department Provide product or service information and troubleshoot common problems Track customer satisfaction and contribute to process improvements
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Job Detail

  • Job Id
    JD6118321
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    USD
  • Employment Status
    Permanent
  • Job Location
    Shiloh, IL, US, United States
  • Education
    Not mentioned