Job Description

Sales & Client Support Assistant

Location:

Fort Thomas, KY (In-office)

Company:

MedMyWay (Independent Health Insurance Agency)

Type:

Part-Time or Full-Time (Flexible for the right person)

Compensation:

Highly competitive, with growth opportunity

About Us

We're a small, fast-growing independent insurance agency based in Fort Thomas with a casual, collaborative work environment. We help people understand their health insurance options--clearly, honestly, and without pressure. We're looking for someone who's excited to support our clients today and grow into a larger role over time.

About the Role

We're hiring a Sales & Client Support Assistant to help manage day-to-day client communications and office operations. The ideal candidate is organized, personable, and eager to learn. This role is perfect for someone who wants to join a small business, make a meaningful impact, and advance into a larger sales, marketing, or operations role as we grow.

Key Responsibilities

Answer inbound phone calls and client inquiries with professionalism and care Schedule consultations, follow-up calls, and appointments Assist with CRM updates, notes, and client file organization Support revenue tracking, commissions reporting, and light data entry Help manage email and text outreach campaigns Contribute to office efficiency, small projects, and special initiatives Learn the business with potential to grow into licensing, sales, marketing, or operations roles

What We're Looking For

Friendly, reliable, and customer-focused Strong organization and attention to detail Comfortable on the phone and communicating with clients Tech-savvy (CRM, Excel/Sheets, email systems, scheduling tools) Self-driven and excited about learning new skills Interest in health insurance, financial services, or client advising is a plus Prior office or customer service experience preferred, but not required

Why This Role Is Different

Small office, casual atmosphere

--no corporate nonsense

Direct mentorship

and hands-on training

Path to a higher-level role

(sales, licensed agent, operations, or marketing)

Outstanding compensation

for the right person, with performance-based growth

How to Apply

Send your resume and a brief note about why this role fits you.

Job Type: Full-time

Pay: $18.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

Flexible schedule Paid time off
Work Location: In person