We are seeking a dynamic and detail-oriented Sales Associate to join our team. In this role, you will be responsible for helping everyday consumers transact via our online marketplace. This is not a standard 9-5 job Monday to Friday. Many of our customers like to speak to us after normal business hours or on weekends. We are looking for candidates who are self sufficient and thrive with a more fluid schedule.
Core Responsibilities
Cold calling - while we provide the leads, a Sales Associate is responsible for contacting customers.
CRM management - we have a customized CRM that functions as the hub to store all information on leads, customer conversations, etc.
Customer Success - learning what the customer needs and how our marketplace might help
Conflict Resolution - despite best efforts, sometimes things get out of sync with customers. We are looking for someone who approaches problems with a can-do attitude and who genuinely helps de-escalate any mishaps.
Leveraging data - we have multiple information systems and countless dashboards to help a Sales Associate better perform. We are looking for someone who views this insights as a benefit and will use them to consistently strive
Skills/Desired Attributes
Grit - work ethic is #1. We want people who strive to be top of the leaderboard everyday.
Data driven - we have multiple information systems and countless dashboards to help a Sales Associate better perform. We are looking for someone values these insights and leverages them to improve
Customer facing - we want someone who takes the time to understand what the customer wants and who figures out (within reason) how to make that happen
Critical thinking - our marketplace links everyday consumers to a wide array of b2b customers. We are seeking someone who can flex to the differences across b2b customers while maximizing the customer experience for everyday consumers.
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: Remote
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