JOB SUMMARY: Provide customers with excellent customer service in their purchase of product from one of our locations RESPONSIBILITIES:
Ensure high levels of customer satisfaction through excellent sales service
Assess customers\xe2\x80\x99 needs and provide assistance and information on product features
\xe2\x80\x9cGo the extra mile\xe2\x80\x9d to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Make calls to manufacturer for questions and special orders
Maintain confidentiality of company and customer information at all times
Process customer purchases on POS system \xe2\x80\x93 be able to process cash, change and credit card purchases
REQUIREMENTS:
Basic understanding of sales principles and customer service practices
Proficiency in English
Solid communication and interpersonal skills
Customer service focus
Disclaimer: This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position, and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
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