Job Description

Benefits:

Employee discounts Flexible schedule Training & development

TITLE:

Sales Assistant

PRIMARY FUNCTION:

Assist the Sheepscot River Pottery sales team and Retail Manager with all general sales and retail tasks including but not limited to, assisting and greeting customers, product knowledge and management, communication in-store, on the phone, and over email, digital promotions and opportunities, retail area cleaning.

DUTIES AND RESPONSIBILITIES:

Greet customers, respond to questions, improve engagement with merchandise, and provide outstanding customer service




Assist customers with requests in-store, on the phone, and over email




Demonstrate knowledge of products and services to customers




Interact with customers in a welcoming, friendly, and polite manner introducing current promotions, opportunities, and educating customers on product and studio




Support customers, in-store, on the phone, and over email, locate products and provide product suggestions




Direct customers to merchandise within the store with superior product knowledge




Cross-selling products to increase purchase amounts and increase store sales




Operate cash registers, manage financial transactions, and balance drawers




Conduct sales, take cash, gift card, and credit card payments, and issue receipts




Wrap, gift wrap, package, and bag purchased merchandise




Assist with inventory levels and restock shelves as needed




Maintain an orderly appearance throughout the retail floor




Manage and enter stock orders, tag prices on merchandise




Clean and dust products, jewelry cases, shelves, desk, and remove trash




Contribute and help to achieve team's sales goals

SKILLS AND REQUIREMENTS:

Must be able to work in a fast-paced environment with demonstrated ability to handle and prioritize multiple tasks and demands Flexibility in response to unexpected changes in work assignments




Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business




Must be able to effectively interact and communicate with individuals at the company and with customers




Ability to work as part of a team and take initiative independent of direct supervision




Proficiency in computer skills including Word, Excel, Outlook, PowerPoint




Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service




Available to work a variety of hours, which may include, weekends and holidays




Requires constant moving, standing for consecutive hours and involves moderate lifting and occasionally involves climbing ladders or step stools

EDUCATION AND EXPERIENCE:

High school diploma or equivalent; college degree preferred,




Degree in Marketing or related field a plus




Previous retail industry experience with demonstrated selling skills a plus




Ability to maintain a professional appearance




High attention to detail in a fast-paced environment




Previous management experience appreciated




* Has a strong love for pottery