Sales Assistant / Customer Service Aviation

Reno, NV, US, United States

Job Description



Come work for Global Airtech, a worldwide distributor of aircraft parts! We specialize in asset management and supply chain logistics for the commercial aviation industry. We strive to provide first-class quality products, competitive value, and complete customer satisfaction.

Global Airtech has an immediate opening for a Sales Assistant at our Reno, Nevada location. This is a full-time position, responsible for providing day-to-day organization and operational support for Sales Executives and other individuals in the Sales department.

Job Duties and Responsibilities



Support sales colleagues in achieving overall organizational goals, including sales growth, on-time delivery, and exceptional customer satisfaction. Ensure fast response times to customer requests and uphold the highest standards of customer service. Enter customer Requests for Quotes (RFQs) into Pentagon. Prepare and enter sales quotations on behalf of Sales Executives or other team members. Process customer orders by entering them as Sales Orders in Pentagon. Coordinate delivery of merchandise and services to ensure timely and accurate fulfillment. Maintain quality service by adhering to organizational standards and procedures. Provide customers with requested information such as documentation, images, and delivery updates. Establish and maintain relationships with vendors. Source non-stock items requested by customers using ILS and analyze market pricing trends under the direction of a trainer and/or supervisor. Contact vendors and/or review Manufacturer or OEM websites to obtain part pricing and availability. Negotiate pricing with vendors to optimize profit margins. Enter and process Purchase Orders in Pentagon. Participate in marketing events such as seminars and trade shows as needed. Contribute to team efforts by accomplishing related tasks and goals. Perform other duties and special projects as assigned by Upper Management.

Requirements:



Must have strong organizational, analytical, problem solving, management and communication skills Customer focus Strong attention to detail Time Management - ability to multitask and meet deadlines Must be able to work collaboratively and independently Good general computer skills with MS Office applications, such as Word, Excel, Outlook

Preferred Qualifications



Bachelor's degree in Business or a related field 1-2 years of experience in sales or customer service functions Experience in the aviation industry is a plus Proficiency with the Pentagon software program preferred Fluency in a foreign language is a plus

We offer:



Medical, Dental, and Vision Insurance 401(k) plan Holiday pay Vacation Paid sick leave
This is a FULL TIME POSITION, Monday - Friday

Salary: DOE

Job Type: Full-time

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person

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Job Detail

  • Job Id
    JD5824918
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Reno, NV, US, United States
  • Education
    Not mentioned