Job Description

Definition

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This is a part-time 20 hours per week opportunity with many benefits! As a Missoula County employee, you will be part of a team that is committed to positively impacting the community. The rate of pay for this position is $22.70 per hour.



The Missoula County Public Library is seeking a

SAFETY SPECIALIST

to join their team. This position provides customer service and ensures a safe, secure and welcoming library experience for patrons and employees. Works cross-divisionally among library teams to properly identify and mitigate safety concerns within the library, while supporting library customer service standards, safety and emergency procedures, and library use policies.

Details:

We are accepting completed application submissions until

5:00 p.m., Friday, December 26, 2025

. It is in your best interest to apply by this date.

To Apply:

Please complete all sections of the online application, even if a resume is requested/submitted.

Please include with a complete application the following attachments: A letter of interest, and a resume.

Incomplete applications will be disqualified.

Complete job description available upon request to the Department of Human Resources.

Representative Examples of Work

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Creates a welcoming library environment by actively greeting and engaging customers and employees, offering assistance with navigation and library use as needed. Maintains a thorough understanding of established library use policies, effectively mitigating customer and employee issues as they arise. Clearly and effectively communicates instructions regarding proper use of the library, as defined by the library use policies. Uses non-violent crisis intervention techniques to diplomatically confront patrons engaged in disruptive or unsafe behaviors. Patrols and monitors the library and its grounds to ensure that facilities are kept safe and secure. Identifies, prevents and responds to breaches in library policy and violations of Montana State Law. Recognizes potential safety and welfare problems and responds quickly and appropriately to assist individuals in need. Evaluates problems related to the safety of staff, volunteers, patrons and property and takes appropriate preventative and protective actions. Investigates and handles disturbances and obtains emergency personal or law enforcement assistance as necessary. Maintains relationships with local law enforcement, emergency responders and other social service organizations, and appropriately involves community support personnel when necessary or when directed. Ensures that the library is a clean, safe and pleasant destination for patrons. Monitors the library and its grounds and reports any maintenance or safety issues to the supervisor. Completes Interaction Reports and reports out about any safety and/or public behavior concerns. Works with library staff to identify, resolve and stay informed about potential or ongoing safety problems. Maintains confidentiality and privacy standards during interactions with patrons. Ensures the library building is opened for business at designated times and is secured at the end of each business day. Monitors library security cameras, and processes camera footage and content as directed.

Minimum Qualifications

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High school graduation or GED. First Aid certification or training desired.

A combination of relevant experience, training, or education that demonstrates the required knowledge, skills, and abilities will be considered. Experience in social services is preferred. Relevant experience may include:



Case management, counseling, crisis intervention, or social work Community outreach or advocacy for vulnerable populations Work in shelters, group homes, youth programs, or similar service environments Assisting individuals in accessing public benefits (e.g., SNAP, Medicaid) Volunteer experience or academic studies related to social services

Any combination of paid work experience, volunteer experience, or related coursework will be considered.

SPECIAL REQUIREMENTS: The successful applicant must successfully pass a criminal background check.

Physical/Environmental Demands

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Requires the ability to stand for long periods of time. Requires bending, lifting, reaching, pushing/pulling (up to 30 to 40 pounds exerted force), and carrying (up to 50 pounds in weight). Requires the ability to finger computer keyboard. Requires working evenings and weekends


Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast's paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in a scenic, sophisticated, and service-oriented Missoula!

Missoula County covers over 2,618 square miles of mountain lands varying in topography and climate from temperate river valleys to snow-capped peaks. Five large valleys and two major rivers wind through this mountainous region.

Missoula County is large and diverse, featuring everything from the spectacular scenery of Clark Fork River running through town to lush ranches and a growing economy of small business. Skiers, outdoor enthusiasts, wildlife watchers, mothers and fathers, business owners, vacationers, fisherman, retirees, students, and many others have grown to love Missoula County's boundless opportunities.