Job Description

Ensures that all areas of the property are inspected to ensure the safety and wellbeing for all. Assists with the day to day operation and direct supervision of all activities within the Security department. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.


Hire, train, develop, measure performance, discipline, and schedule department staff. Lead the tactical execution of strategic initiatives under the direction of division leadership. Establish standards of service within assigned department(s) and ensure achievement. Monitor and control labor within the department while maintaining adequate coverage in the department based on business demands. Administer all mandated safety programs and maintain precise records as to what subjects have been taught. Keep records of all Team Members who have been trained and administer timely updates on safety issues. Review safety videos, literature, and remain current with safety regulatory changes. Coordinate C.P.R. and First Responder trainings and all OSHA-mandated programs for the property. Manage all safety meetings and keep minutes of all meetings. Organize a Safety Committee to meet once a month. Demonstrate a positive, helpful attitude toward customers and fellow team members. Show a genuine enthusiasm for working in the hospitality/casino industry and/or working with the public. Provide outstanding customer service in a timely manner to both guests and fellow team members. * Performs other duties as assigned.