Job Description

Everything we do at Progressive Retail Management (PRM) centers around guest service; product selection, merchandise presentation, store cleanliness, friendly staff members, knowledgeable sales people, in-store signs, marketing and messaging, etc. Everything is guest service! Guests come first. Drop everything to greet and help your guests. Do your best to ensure your guests are satisfied and know that you are all-powerful in the ways of guest service. PRM employees of all levels participate in a culture of, pride of ownership, service leadership and teamwork.
Job Purpose
Store Managers are responsible for the day to day operations of the retail location. Store Managers provide leadership and support for the sales staff as well as promoting a culture of pride of ownership. Store Managers achieve success through being professional, friendly, outgoing, energetic and valuing repeat business. Store Managers will use customer service, product knowledge, communication, time management and sales ability while assisting guests to ensure a high quality visit every time. Additionally, Store Managers are responsible for maintaining the properties appearance to company standards, recruiting, coaching and development of sales staff and completion of all assignments and tasks.
Qualifications
Provided the individual meets all required applicable laws regarding terms of employment the following are the minimum qualifications for this position.
Required

• 4 years retail customer service experience
• 2 year retail management experience
• Computer Literacy (Operating in a PC environment)
• Able to be bonded and maintain coverage by Company's Insurance provider
• Must maintain access to reliable & secure transportation
• Must meet licensing requirements where applicable

Preferred

• 6 years retail customer service experience
• 3 years retail management experience
• 2 years basic accounting experience (review of financials: operating budgets, PnLs)

Duties & Responsibilities include but are not limited to:

• Maintain schedule flexibility (Including: Nights, Weekends, Days, Evenings, Holidays, Covering shifts with little to no notice)
• Provide leadership, training, and accountability for the sales staff
• Ability to meet deadlines to complete assigned duties and tasks in a timely manner and within expectations of quality
• Able to communicate effectively with sales staff and corporate
• Control expenses through effective use of supplies, careful use of company equipment and operating within set budget
• Coordinate with Marketing on local opportunities
• Key Performance Metrics for Position

Store Managers performance will be measured in the following areas:

• Shift Goal Obtained by % of Shifts
• Overall Lines per Invoice
• Lines per Invoice (excluding Services)
• Average Invoice
• Inventory Adjustments as a % of Sales
• Gross Profit Margin
• Payroll as a % of Sales
• YTD Sales Comp of at least 1%
• Turnover
• Store Overtime as a % of Sales
• Work Orders entered addressing Facilities needs
• Quarterly attendance of 99%

PRM will use these metrics to help determine performance in the position as well as eligibility for applicable increases.
Physical Requirements
This job will require bending, stooping, reaching, standing, lifting, walking, climbing, pushing, and repetitive tasks.
Store Managers must be able to lift and handle objects weighing 50lbs or more in a safe manner as well as standing (in place or moving) up to 100% of their shift.
Supervisory Functions
This position has substantial supervisory responsibilities comprising a majority of their work time by either directly managing the work flow of staff or indirectly through assignments directing the work flow of other staff members. Store Managers must use their staff to accomplish tasks, ensure standards are being met, and meet sales performance expectations.
Romantix
Romantix is America's premier adult toy retailer. More than 50 locations nationwide; we have been voted "Sexiest Adult Boutique" by several publications. We maintain the largest selection of Vibrators, Dildos, Sexy Lingerie, and other Erotic Accessories for our guests. Our sex toys, lubricants and other products are selected for people of all genders, ages and sexual orientation.
Romantix; where your pleasure is our passion, outshines the competition. With a friendly and welcoming atmosphere our knowledgeable staff is sure to make your next visit a memorable one.
Company Website: www.romantix.com
By applying for this position, you're aware you're applying to an adult retailer and must be at least 18 years of age.
Romantix, Inc. is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination and harassment against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns and volunteers based on their actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age (40 and over), sexual orientation, Civil Air Patrol status, military and veteran status and any other consideration protected by federal, state or local law (collectively referred to as "protected characteristics").
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