Job Description

Your job is more than a job.


The Charge Nurse serves as a key member of the unit-based leadership team. Under the general supervision of the unit's Director of Nursing or designee, the Charge Nurse is responsible for managing patient-centered care coordination within the unit/department during the designated shift. The Charge Nurse assumes responsibility for the direction and coordination of all functions in the unit during their designated shifts. In collaboration with other members of the management team, the Charge Nurse directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the hospital's vision, mission and values to support an extraordinary patient experience and clinical outcomes that contribute to overall departmental performance. At least 20% of the nurse's total shifts worked must be designated as Charge Nurse.

Collaborates with a multidisciplinary team to coordinate, evaluate, customize, and deliver high quality, patient centered care. Supervises personnel providing direct patient care and delegates activities based on patient care needs and exercises judgement regarding patient care assignments using established policies/procedures and assessing competencies of available patient care staff. Assist with operationalizing evidence-based practices to enhance patient safety and quality outcomes. Supports the achievement of internal/external benchmarks, accreditations, and designations. Ensures compliance with all policies, procedures, and regulatory standards. Ensures equipment is functioning properly. Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care. Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team. Reflects core values when interacting with co-workers, patients, family members, and others in the community to foster an environment where employees are engaged and where patient care is unparalleled. Ensures compliance with evidence-based practices that enhance patient experience and customer service. Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service. Engages in service recovery when necessary. Provides direct and ongoing supervision of staff with regard to conflict resolution and personnel policy compliance. Leads in a way that inspires commitment to the vision/mission/values of the organization n. Assumes responsibility for resolving and/or channeling employee grievances according to appropriate procedures. Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives. Provides direction, supervision, and guidance to staff members. Delivers coaching and feedback where appropriate. Facilitates training to improve performance and engagement. Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, to ensure a competitively superior organization. Represents the organization positively within the community; participates in company-supported community/patient events and in-services. Assists with staff scheduling. Supports proper inventory control and assists with managing supplies and equipment. Holds staff accountable for complying with safety regulations, emergency procedures medication administration, infection control procedures, ethics and compliance, risk management activities and follow through, universal precautions, body mechanics and use of safety equipment. (Assist with regulatory audits) Ensures that staff is knowledgeable of the National Safety Patient Goals and adhere to expectations, policies and procedures. Completes review of issues daily and follows through in correcting situations and addressing staff as appropriate. Evaluates outcomes. Ensures that equipment is working properly and adequate supplies are available and utilized in a proper and safe manner for patient and staff safety. Assures a safe environment free of clutter in patients' rooms and in the halls. Ensures staff practices all fire drills responsibly. Other duties as assigned.

Knowledge, Skills & Abilities

Experience working in a complex healthcare organization is a plus. Demonstrated leadership and excellent communication, presentation, and people skills. Ability to build/foster strong trusting relationships, influence others, use negotiation skills and develop solutions to achieve results. Ability to work within a fast-paced environment, fostering teamwork. Proven ability to meet deadlines, prioritize demands and solve problems creatively. Ability to develop and foster positive employee experiences. Holds self to the highest professional standard. Models professionalism for all staff & holds staff accountable for same.

Education Required:

Associate in Science Degree required Bachelor's Degree in Nursing preferred

Required Experience:

1 year or more of clinical experience in applicable clinical area required

Licensure, Registration, and/or Certification Required:

Current, clear, unencumbered nurse licensure in the State of Louisiana or Compact Nurse License required.

Certification applicable to clinical area required, as identified:

Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS)

WORK SHIFT:

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

About University Medical Center

University Medical Center,

a world class academic medical center in LCMC Health's incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region's safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center's legacy and our vision of becoming the epicenter of medical care, education, and research.

Your extras

Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems - it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.


The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.


2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.


3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.


4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.