Job Description

At IU Credit Union, we find meaning in our work as we witness the positive impact our efforts have on our members' lives. Our caring culture transcends the organization and is an inherent aspect of how we operate. We have genuine concern for our members and for one another, fostering a sense of belonging and support. Through various community outreach programs, volunteering initiatives, and partnerships with local organizations, our Credit Union team participates in building a stronger community that extends our impact beyond financial transactions.
We are honored to be named one of the Best Places to Work in Indiana. We hire individuals with a broad range of backgrounds and experiences and invest in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. A career at IU Credit Union can provide many different paths for you to learn, grow, and make a difference.
Risk Management Specialist
Our Risk Management Specialists play a critical role in safeguarding the Credit Union by identifying, analyzing, and controlling operational risks. They apply established procedures to avoid or minimize potential impacts in order to protect our members financial well-being and assist in mitigating risk to the Credit Union. This position requires adaptability, as team members handle a variety of responsibilities and reprioritize tasks based on need.
Responsibilities

• BSA and OFA.C monitoring and reporting, including: CTR report review and processing; conducting Verafin alert review and investigation related to OFAC, Fraud, Anti-Money Laundering, Enhanced Due Diligence; SAR research, report writing, review, and filing.
• Processing of Overdraft Privilege related functions.
• Overdrawn account maintenance.
• Daily returned check processing and collection efforts.
• Fraud activities to include investigation, review and member communication.
• Processing of garnishments and levies.
• Reviewing reports to help identify fraud and mitigate losses to IUCU.
• Researching and communicating as is required to assist law enforcement in the execution of certain subpoenas and requests for information.

Qualifications

• High school diploma or equivalent.
• One or more years of customer service experience.
• One to three years of operational experience at a financial institution preferred.
• Strong attention to detail and organizational skills.
• Ability to handle multiple tasks in a fast-paced, deadline-driven environment.
• Excellent problem-solving skills and sound judgement in evaluating fraud situations, account restrictions, fee adjustments, and escalation decisions.
• Excellent verbal & written communication skills for member interactions and internal collaboration.
• Proficiency in Microsoft Word and Excel. Ability to quickly learn new systems and applications

Skills Required