Job Description

Industry/Sector Not Applicable

Specialism Managed Services

Management Level Senior Manager

& Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Revenue Cycle Managed Services team will provide you with the opportunity to act as an extension of our healthcare clients\' revenue cycle functions. We specialize in front, middle and back office revenue cycle functions for hospitals, medical groups, and other providers. We leverage our custom and automated workflow and quality assurance products to enable our clients to achieve better results, which ultimately allow them to provide better patient care.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm\'s code of ethics and business conduct.

This is a leadership position that brings business knowledge, innovation, and insight to create distinctive value for PwC and its clients while creating a culture of individual ownership and accountability for high performance. This role will provide operational and strategic leadership to plan, organize, direct, and evaluate various functions to support the overall financial goals of our clients.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
8 year(s)

Preferred Qualifications:

Additional Educational Preferences:

Bachelor\xe2\x80\x99s degree or higher required in business related field, Healthcare Administration preferred; equivalent combination of education and/or work experience may be considered.

Preferred Knowledge/Skills:

Demonstrates intimate - level abilities and/or a proven record of success as a team leader, emphasizing the following:

• Directing overarching, results-driven activities on large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team;
• Developing engagement frameworks, plans and program structure; work with client to define resource needs and managing engagement expectations;
• Shaping and delivering various projects that exceed the expectations of our clients and our own quality criteria;
• Updating and reviewing results of management reports to inform engagement leaders of project statuses, as well as provide the necessary controls and timely completion for client service projects;
• Managing the financial aspects of engagements, e.g. invoicing, budget and collection;
• Identifying and discussing key issues with our clients to identify potential opportunities; responsibility for a majority of day to day client communications; and,
• Growing and developing our team through hands on training and coaching by balancing everyday coaching with timely, candid and constructive formal performance feedback to coaches throughout the year.

Demonstrates intimate - level abilities and/or a proven record of success delivering significant business results that reflects strategic and creative thinking, problem solving, and individual initiative in leading large scale engagements and managing client accounts in a collaborative and fast-paced environment through the following abilities:

• Directing overarching, results-driven activities on large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team;
• Developing engagement frameworks, plans and program structure; work with client to define resource needs and managing engagement expectations;
• Shaping and delivering various projects that exceed the expectations of our clients and our own quality criteria;
• Updating and reviewing results of management reports to inform engagement leaders of project statuses, as well as provide the necessary controls and timely completion for client service projects;
• Managing the financial aspects of engagements, e.g. invoicing, budget and collection;
• Identifying and discussing key issues with our clients to identify potential opportunities; responsibility for a majority of day to day client communications;
• Growing and developing our team through hands on training and coaching; balancing everyday coaching with timely, candid and constructive formal performance feedback to coaches throughout the year;
• Generating a vision, establishing directions and creating an atmosphere of trust; values the success of others\xe2\x80\x99 engagements;
• Evaluating overall strategy against client expectations and organizational values to identify path with greatest probability of success, while also approving and/or making decisions based on analysis and experience;
• Seeking out diverse views to encourage improvement and innovation;
• Communicating with presence and influence in both formal and informal settings, preparing and presenting persuasive written and verbal materials to executive-level leadership and/or large audiences; and,
• Leveraging MS Excel, PowerPoint, Word, Project, Visio to communicate effectively in written and oral formats to various situations and audiences.

Travel Requirements Up to 20%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-mgdsrvcsseniormanager

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