Job Description

Job purpose To facilitate all functions pertaining to the Retail Store Warehouse operations and Customer Service. Assume additional responsibilities as determined by Supervisor or Manager.

Duties and responsibilities

• Assist customers with merchandise.
• Pull and load store and E-commerce orders for customers,
• Work safely and efficiently to provide excellent customer service.
• Organize and rotate stock. Assist in inventory procedures including receiving and cycle counts.
• Operate forklift when required (in-house certification required).
• Keep store equipment and supplies organized and maintained consistent with safety and cleanliness requirements.
• Learn and maintain product knowledge.
• Clean and maintain fixtures, displays, shelves and aisles.
• Repackage and label product as needed.
• Maintain a clean and safe working environment.
• Other Duties as assigned by supervisors and management.

Qualifications

• High School diploma or GED is required.
• Must be 18 years of age.
• Forklift experience is appreciated. In-house forklift certification is mandatory.
• Must be able to work weekends.
• Experience in warehouse practices is preferred. Must be organized and able to prioritize work.
• The successful applicant will have excellent customer service skills and previous customer service experience.
• Good communication and organizational skills are essential.

Physical Demands

• Must be able to lift 50-70 lbs safely and often daily.
• Requires the ability to climb ladders several times daily as needed.
• Must be able to safely use hands and arms in reaching and moving materials and products.
• Requires lifting, bending, standing or walking on a hard surface for long periods.
• Must be able to climb stairs.
• Must be able to work in indoor and outdoor environments.

Working Relationship Work closely with warehouse and store personnel. Position requires frequent customer interaction. Must maintain a positive, professional and safe attitude at all times.

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Alaska Garden & Pet Supply Inc