Job Description

Role Description: Full-Time Retail Store Manager - Georgetown

Are you driven by the opportunity to lead, take ownership, and grow a business in the heart of downtown Austin? Do you thrive on achieving goals, setting high standards, and being part of a revolution in the cannabis industry?

If you're a results-oriented leader who loves to take charge, make impactful decisions, and accomplish great things, join us at Cozy Cannabis. Your ambition and expertise will drive success in a fast-growing market. This is your chance to lead a team, elevate the customer experience, and make your mark in the luxury cannabis industry.

Apply now to be a key player in our journey to redefine the future of cannabis retail!

Position Snapshot

Lead with Precision:

Coach and guide our Budtenders to consistently deliver a seamless, cozy retail experience while ensuring adherence to high standards.

Operational Oversight:

Manage daily operations with a proactive approach, swiftly addressing minor issues and ensuring all aspects run smoothly.

Efficient Scheduling:

Create and manage employee schedules to ensure optimal coverage and peak efficiency.

Structured Training:

Conduct regular training sessions, progress check-ins, and team meetings to keep staff updated on product knowledge, sales techniques, and safety protocols.

System Management:

Oversee POS systems, cash handling, bank drops, and other operational processes with meticulous attention to accuracy and security.

Strategic Sales Growth:

Develop and implement data-driven strategies to boost sales and enhance customer satisfaction, aligning with the store's goals.

KPI Reporting:

Compile and present weekly KPI reports for Cozy's CEO and Leadership Team, providing insights and actionable strategies for continuous growth and improved performance.

Collaborative Promotion Planning:

Work closely with the inventory team to plan and execute in-store promotions and events that reflect the Cozy Brand, driving customer engagement.

Crisis Management:

Prepare for and manage any potential crises, such as customer disputes or employee concerns, with a focus on minimizing operational disruption and maintaining a controlled environment.

Summary of Key Performance Indicators:

Revenue Growth Average Sale Value Conversion Rate Customer Feedback Customer Retention Loyalty Program Engagement Employee Turnover Rate Training Compliance Employee Productivity Store Presentation Promotional Effectiveness

Join the Cozy Cannabis Team!

We're looking for an experienced professional who not only has the expertise and grit to lead our Budtenders to success but also shares our passion for uplifting the mind, body, and spirit of our community. If you value results and take pride in guiding others to achieve their best, we'd love to meet you.

At Cozy Cannabis, we're more than just a team--we're a family committed to providing a warm and unified experience that transcends the ordinary. We need a leader who can set clear goals, maintain our high standards, and ensure our Budtenders deliver exceptional service with a friendly touch. Join our locally owned brand, where precision, heart, and a commitment to excellence come together.

About Cozy Cannabis

Meet Cozy. A unique luxury boutique-style retailer, catering to those with a refined taste in home decor, clothing, accessories, and wellness products, including teas, tinctures, and skincare items.

At Cozy we offer our guests a warm and inviting experience where they can shop a curated and safe line of legal hemp products with support from our friendly and welcoming Cozy Retail Team.

We are committed to holistic well-being, blending traditional retail with innovative, health-focused offerings. This distinguishes Cozy from other retailers, as we cater to a broad spectrum of wellness needs and preferences.

Qualifications

Must be 21 or older Bachelor's degree in Business Administration, Retail Management, or a related field preferred. Equivalent experience in retail management will also be considered. Minimum of 5 years of experience in retail management Knowledge of cannabis products and local regulations preferred. Excellent communication and interpersonal skills with an ability to work collaboratively Experience in driving sales and executing marketing strategies Excellent problem-solving skills Proficient in using POS systems, Google Workspace and Microsoft Office. Ability to multitask and prioritize multiple tasks in a fast-paced environment. Reliable and punctual with strong organizational skills and follow-through. Familiarity with the downtown Austin retail landscape, customer demographics, and market trends is a strong advantage.

Perks

Flexible Hours Paid Time Off Quarterly Bonuses based on Budtender performance - begins after 90 days of employment Employee Discount Gratis: Monthly "Taste" testing and samples of our products. Potential for growth within the company

A Few More Important Points

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this position.

The hours and schedule for this position will vary depending on business needs.

We are committed to providing equal opportunity to all individuals regardless of race, color, religion, sex, gender, national origin, age, disability, criminal history, or any other characteristic protected by applicable law.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

Employee discount Flexible schedule Paid time off
People with a criminal record are encouraged to apply

Application Question(s):

REQUIRED: Please list 2-3 dates and time ranges for which you are available for an interview. REQUIRED: Are you at least 21 years old?
Education:

Bachelor's (Required)
Experience:

Sales: 2 years (Required) Retail management: 5 years (Required)
Shift availability:

Day Shift (Required) Night Shift (Required)
Ability to Relocate:

Georgetown, TX 78626: Relocate before starting work (Required)
Work Location: In person