Retail Sales Manager

Lithonia, GA, US, United States

Job Description

Are you interested in pursuing a career in sales where you can earn a base plus commission for telecommunications?

We're looking for highly energetic, reliable, leadership and customer service friendly individuals who want to be a sales consultant. Compensation is a generous salary plus motivating commission and bonus structures. Full-time positions available.

ROLES & RESPONSIBILITIES

Employee Management and Development

Own store success and take ownership for store employees' work-related needs, hiring, scheduling, and maintaining payroll hours in control. o Takes responsibility and accountability for your leadership results and the actions of your team.o Support your team through development, training, and mentoring, driving behaviors that will lead to employee success.o Lead by example, staying up to date on the latest products, services, complete training on time, and leadership best practices to remain an expert resource to your team.o Set daily goals for store and each sales associate. o Identify performance opportunities and take necessary action to drive improvement.o Ensure all sales associates complete training on time.
Customer Experience and Sales

Meet and exceed individual and team sales goals.o Assist with customer-related issues that would positively impact the customer's experience within the Metro by T-Mobile brand & expectations.o Resolve or escalate appropriately any billing or service issues.o Communicate sales challenges, offer creative solutions.
Operational Excellence

Ensures store is audit-compliance ready per Metro by T-Mobile Exclusive Dealer Operating Standardso Ensure store is opening on time, no early closing per business hours.o Ensure all company assets including handset & accessories are secured and accounted foro Ensure Opening & Closing procedures are followed every day.o Ensure & Verify store is always clean (back room & Sales Front). - No drinks are allowed on the sales floor. No clutter and keep workstation clean.o Ensure no personal phone usage is allowed during work hours except emergency matters. o Ensure & check store has adequate supply. Ensure supply order is submitted on time per schedule.o Ensure & check store's maintenance requirement. Send email to Operations team with pictures & details of problems.o Ensure all demo phones are fully charged and free from fingerprints.o Research operations loss and response promptly to a Weekly Operation Loss discrepancy
Communications:

Managers are required to check store emails and HUB daily.
Required Qualifications

Excellent sales skills and demonstrated ability to meet or exceed performance standards.o Ability to motivate and lead sales associateso Ability to comply with Operational objectives and goals.o Ability to work flexible hours, including evenings, weekends and holidayso Ability to work at multiple locations within district preferredo Ability to operate a personal computer, wireless equipment, copier and faxo Basic understanding of Microsoft programs such as Excel, PowerPoint, word, and Outlooko Store manager must be able to lift and move around up to 25lbs weight objects.
We'll also count on you to support your team by;

Keep the store looking its best with daily house keeping Keeping updated on current plans and promotions. Promote outdoor marketing Stocking/audit inventory
You'll also gain an amazing benefits package, including:

Ongoing paid training Supportive team environment Employee and family discount services Hugh discounts on accessories for friends and family.
Job Type: Full-time

Pay: $15.00 - $24.00 per hour

Benefits:

401(k) Employee discount Health insurance
Work Location: In person

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Job Detail

  • Job Id
    JD5961926
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    15.0 24.0 USD
  • Employment Status
    Permanent
  • Job Location
    Lithonia, GA, US, United States
  • Education
    Not mentioned