Job Description

About us

sales position on retail telecomunications hourly pay + commision

DC COMMUNICATIONS

an Authorized Retail at Liberty Puerto Rico, this role involves supporting the company's cable and wireless services, including customer service, retail sales, technical support, billing operations, or major accounts sales for businesses. Tasks often include assisting customers with inquiries and purchases, resolving issues, managing billing, and executing operational tasks while ensuring compliance with company policies,

customer satisfaction

is our highest priority.

We are seeking a Retail Sales Associate to join our team!

Responsibilities:

Demonstrate warmth, care and willingness to assist Use CWC Retail sales cycle to thoroughly explore customer's needs and help them buy Be actively engaging on the shop floor to interact with customers who are seeking help to buy Walk the store with customers and demonstrate how devices work in an effort to encourage customers to
buy

Help customers with quick questions and finding their way around the store, without prolonging the conversations. Use questioning techniques aligned to the sales cycle to close sales Upsell at every opportunity to achieve and exceed revenue targets Attend and participate in all Sales related training Use prescribed sales scripts when required Ensure sales inventory are stored safely. Process all sales transaction efficiently to ensure inventory balances are accurate. Explain and educate customers on policies e.g. return policies, Service Level Agreements, Terms & Conditions Help, support and encourage customers to transition to self-help tools and systems Direct customers with appropriate information where they can receive customer service support

Qualifications:

Previous experience as a Retail Sales Associate or similar role Basic understanding of retail principles and practices Excellent organizational skills, detail-oriented with high energy and a great attitude Attention to detail and ability to perform under pressure
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands. We started small, and now we're growing, we're excited about the future as we strive to unlock opportunities in the region.

Technology excites us enables us and drives us. We're proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws

Job Type: Part-time

Pay: From $10.50 per hour

Benefits:

Employee discount Flexible schedule
Work Location: In person