Job Description

Compensation:

$40,000.00 - $85,000.00 per year (base + commission)

Who we are:

Ideal Pool & Spa is Southern WV's oldest and largest pool and spa retailer, proudly serving the community since 1979. Locally owned and operated, we carry the top brands in the industry and provide extensive training so our team can deliver exceptional customer service. We believe the personal touch makes all the difference - offering customers an experience they simply can't get online.

Job description:

We are looking for a results-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.

Responsibilities

Welcome customers and assess their needs, recommending the right pool, spa, or accessory solutions. Provide detailed product knowledge and answer customer questions. Process purchases, returns, and exchanges at the point of sale. Maintain clean, well-stocked, and visually appealing displays. Meet or exceed sales goals by actively engaging customers and cross-selling products. Collaborate with team members to ensure excellent customer service. Suggest new ideas to drive sales and improve store presentation.

Skills

High school diploma or GED (required), additional sales training a plus Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices Proficiency in English Basic Math skills Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions Familiarity with inventory procedures Solid communication and interpersonal skills A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Availability to work flexible shifts

Job Type

: Full-time with seasonally variable hours, you will work six days a week (Monday thru Saturday) from mid-April to October 1 of every year. October 2-mid-April, 5 days per week from 10am to 6pm. We are

always

closed on Sunday.

Benefits

:

401(k) 401(k) matching, 100% up to 3% of pay, additional 50% up to 5%!*
Paid time off, 1 week annual that accrues on each pay period

Work Location

: In person, 113 Appalachian Dr. Beckley WV 25801

Job Type: Full-time

Pay: $40,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Paid time off
Work Location: In person