Job Description

DESCRIPTION

The Retail & Photo Services Associate delivers excellent customer service, greeting guests, operating the photo capture and sales system, and assisting with retail merchandise sales. This role ensures guests have a memorable and engaging experience by combining product knowledge, photography interaction, and personalized service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet and acknowledge every customer with professionalism and enthusiasm as they enter and exit the Museum and/or retail store. Operate the photo capture system at entrance of the museum as assigned, ensuring timely and high-quality guest photos. Promote and sell photo packages and retail merchandise. Print purchased photos with basic editing and positioning of images to ensure a high-quality photo. Assist in achieving retail store appearance and maintenance standards. Assist customers in person and over the phone with issues or concerns and contact the store manager or supervisor as appropriate regarding customers with issues or concerns. Process customer purchases, perform merchandising tasks, perform general cleaning duties, and stock inventory and displays neatly to maximize visibility and sales. Assist with phone and online order processing and preparing inventory for car shows as needed. Collaborate with team members and communicate relevant information to store manager or supervisor. Proactively identify and assist with working in areas of the retail space where help is needed. Responsibilities are not all inclusive, additional duties may be assigned.

EDUCATION/EXPERIENCE

High School Diploma or equivalent preferred. Prior work experience in a retail environment preferred.

QUALIFICATIONS

Ability to operate a cash register and other store equipment efficiently and accurately. Ability to operate a camera system, printer, and related software. Ability to read and perform basic math skills. Must be able to provide prompt and courteous customer service in person and over the phone. Ability to stay organized and multi-task in a professional and efficient manner. Must be a self-starter and be able to work independently and under pressure in a fast paced environment. Strong work ethic and unquestioned personal and professional integrity. High level of commitment to team and company values. Strong attention to detail, establishing priorities, and following instructions. Valid state driver's license required.

ESSENTIAL PHYSICAL REQUIREMENTS

Must have sufficient mobility to regularly stand, bend, reach, push, pull, lift, carry, and walk throughout the store. Ability to lift and carry 30+ lbs. and push/pull 50+ lbs.
Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off
Work Location: In person