Retail Operations Manager

North Little Rock, AR, US, United States

Job Description

About the Company


Premium Building Materials is a North Little Rock-based supplier offering dependable, high-quality construction materials for projects of every size. We're committed to helping our customers build with confidence--on time and on budget.

About the Role


We're seeking a driven and hands-on

Operations Manager

to lead our construction materials storefront and warehouse operations. This is a key leadership role focused on improving efficiency, strengthening team performance, and driving overall business growth.

The ideal candidate is both strategic and practical--someone who thrives in a fast-paced environment, takes ownership, and is motivated by the opportunity to make a lasting impact as we grow and strengthen our business.

Key Responsibilities



Oversee day-to-day retail and warehouse operations to ensure smooth, efficient, and profitable performance Develop and refine operational processes to improve productivity, inventory control, and customer satisfaction Prepare accurate customer quotes and coordinate in-store and phone sales to drive revenue and customer satisfaction Lead, mentor, and motivate team members to achieve performance goals and foster a culture of accountability Monitor key performance metrics (sales, margins, customer satisfaction) and identify opportunities for improvement Collaborate with sales and marketing to support promotions, events, and customer outreach initiatives Coordinate with the accounting team to ensure timely and accurate processing of vendor invoices and payments Manage vendor relationships, negotiate pricing and contracts, and ensure timely procurement of materials Implement safety, compliance, and loss prevention programs in accordance with company policies Play a leading role in shaping company strategy, driving continuous improvement, and supporting long-term growth

Requirements



5+ years of experience in retail, operations, or branch management -- preferably within construction materials, building supply, or industrial distribution Proven ability to lead teams and manage daily operations effectively Strong business acumen with experience managing budgets and analyzing performance metrics Excellent communication, leadership, and problem-solving skills Knowledge of construction materials, warehouse operations, and inventory management Proficiency in POS and inventory management systems Proficiency in QuickBooks or other accounting software Bachelor's degree in Business, Operations Management, or related field preferred

What We Offer



Competitive salary with performance-based bonuses and profit-sharing opportunities Health, dental, and vision insurance Paid time off Opportunities for advancement and professional development A pivotal leadership role in a company positioned for growth and improvement
Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person

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Job Detail

  • Job Id
    JD5997863
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    50000.0 60000.0 USD
  • Employment Status
    Permanent
  • Job Location
    North Little Rock, AR, US, United States
  • Education
    Not mentioned