Job Description

Job Overview

We are seeking a dynamic and experienced Retail and Hospitality Assistant Manager to join our team. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail operations. This role involves overseeing daily store activities, managing staff, ensuring exceptional customer service, and supporting sales growth. The Retail Assistant Manager will play a key role in maintaining store efficiency, implementing merchandising strategies, and fostering a positive shopping environment. Experience in retail management, team supervision, and inventory control are essential for success in this position.

Responsibilities

Assist in managing daily operations to ensure smooth functioning and high customer satisfaction Supervise and motivate staff, including training new employees and conducting performance evaluations Oversee inventory management, stock replenishment, and merchandising to optimize sales potential Handle customer inquiries, resolve complaints, and ensure excellent customer service standards are maintained Manage POS systems, cash handling procedures, and cashiering duties accurately Support purchasing decisions and coordinate with suppliers to maintain inventory levels Implement marketing initiatives and promotional activities to increase store traffic and sales Assist with budgeting, sales management, and pricing strategies to meet financial targets Conduct employee orientation sessions and participate in interviewing prospective team members Ensure compliance with company policies, health & safety regulations, and store procedures Utilize organizational skills to manage shift schedules, payroll processing, and administrative tasks

Requirements

Proven experience in retail management or assistant manager roles with supervising responsibilities Strong leadership qualities with excellent communication and interpersonal skills Proficiency in inventory management systems, POS technology, and retail math calculations Skilled in negotiation, merchandising, stock control, and sales management techniques Ability to handle cash handling accurately and perform cashiering duties efficiently Experience with employee recruitment, training & development, and team management Organizational skills with the ability to prioritize tasks effectively in a fast-paced environment Knowledge of marketing strategies relevant to retail settings including wireless sales or grocery stores preferred Demonstrated ability to manage budgets, pricing strategies, and retail operations efficiently Excellent phone etiquette, customer service orientation, and time management skills
This position offers an engaging opportunity for a motivated individual eager to lead a retail and hospitality team while delivering outstanding shopping experiences. We value professionalism, initiative, and a proactive approach to store management.

Pay: $15.00 - $20.00 per hour

Expected hours: 35 - 40 per week

Work Location: In person