Job Description

About Seright's Ace Hardware


Ace is the leader in the convenience segment of the home improvement industry with a national network of more than 4,600 independently owned retailers dedicated to providing legendary service to our customers. At Seright's Ace Hardware we pride ourselves on meeting the variety of home improvement needs in our local communities. Seright's Ace Hardware is a family owned and locally operated business serving North Idaho since 1979.


General Summary


The Cashier is responsible for register transactions involving the sale and/or return of merchandise.


Essential Duties & Responsibilities


Include the following. Other duties may be assigned.


Customer Service

Project a positive representation. Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Clear customer checkout lines quickly and efficiently. Answer and monitor all calls and pages promptly, courteously and effectively. Communicate any problem or issue that requires management assistance. Continually build product knowledge base and possess the ability to assist customers with store layout and product location. Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

Follow all cash register transaction procedures. Responsible for balancing of register drawer. Adhere to any Store Support Center program or promotion that may require implementation at the cash registers. Participate in store and Cashier meetings.

Front End Appearance and Upkeep

Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end. Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change. Ensure fresh ads are stocked in shopping carts at all times. Ensure forms and supplies are stocked at all times. Assist with decorating the front end according to the Store Support Center program. Call for cart pickups when necessary. Inform management when merchandise returns need to be put away. Perform all other duties as assigned.

Other Essential Requirements

Most importantly of all, provide an amazing customer experience and embody our Core Values.

Education/Training

High School or GED equivalent.
Experience

Cashier experience preferred. Customer service experience preferred.

Physical Demands

Standing, walking, lifting (up to 50lbs) and climbing.
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Company Introduction

At Seright's Ace Hardware we pride ourselves on meeting the variety of home improvement needs in our local communities. Seright's Ace Hardware is a family owned and locally operated business serving North Idaho since 1979.

2022, 2023, 2024, 2025 Best Local Hardware Stores, Inlander 2024 Panhandle Winner - Hardware Store, Idaho's Best 2019 Business of the Year, Post Falls Chamber of Commerce 2019 Business of the Year, Rathdrum Chamber of Commerce 2015 Family-Owned Business of the Year, Small Business Administration Seattle District Mayor's Community Service Award, City of Post Falls

Our Core Values: Integrity, Team Leadership, Communication, Customer Focused

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
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